Dynamic individual with hands-on experience in prior authorizations and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Middlesex Health
06.2022 - 02.2024
Accurately prepared and submitted patient progress notes and ensured documentation met strict regulation requirements
Documented medical records according to established procedures and performed assigned work in a timely manner
Obtained prior authorizations for medications.
Aided with chart preparation, administered medications, cleaned and sanitized patient rooms, and recorded patient vitals
Performed and documented any treatments for unusual patient status along with the patient's response to treatment
Inspected, decontaminated, and cleaned medical instruments prior to assembly and sterilization between patient use
Scanned office notes, aided providers with minor surgeries, and submitted orders such as lab work and point of care testing
Data Entry Clerk
Community Health Center
01.2022 - 04.2022
Continuously ensured medical charts were compliant with HIPAA regulations and scanned documents into patient files
Obtained prior authorizations for Medicaid dental care procedures and collaborated with cross-functional team members
Updated digital systems with records of treatment success and performed other clerical tasks related to medical records
Aided physicians with completing medical records and retrieved medical records using manual and electronic systems
Used medical coding to describe patients and situations and efficiently submitted billing requests to insurance companies
Completed general office duties such as scanning, copying, and faxing documentation to the correct department teams
Medical Assistant
Hartford Healthcare Medical Group
05.2021 - 09.2021
Scanned office notes into patient charts, sterilized instruments, and continuously removed sutures per provider's consent
Triaged calls to nursing teams or doctors and obtained patient vital signs such as blood pressure, pulse, weight, and height
Verified authorizations, completed necessary medical forms for patients in a timely manner, and managed schedules
Efficiently obtained a wide range of information from physicians and nurses about patient conditions and treatment plans
Strategically examined patients to detect issues requiring medical care including open wounds, bruises, or blood in the urine
Medical Assistant
Prime Health Care
09.2015 - 03.2018
Obtained prior-authorization from insurance companies for medical services such has imaging, medications and referrals.
Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Prepared patient charts by gathering and organizing medical records ahead of appointments.
Sanitized, restocked, and organized exam rooms and medical equipment.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Master's Degree - Health Informatics
Purdue University
03.2025
Bachelor of Health - Health Science
Purdue University
03.2022
Associate of Science - Medical Assisting
Goodwin College
01.2014
Skills
Scanning, Organizing, & Filing Electronic Records
Collaborating with Healthcare Teams
Medical terminology
Insurance authorizations
Epic
Customer relationship management (CRM)
Vital sign monitoring
Direct patient care
Microsoft Office Suite
Clinical documentation
POS Systems
Specimens collection and processing
EMR Systems
Phlebotomy techniques
Certification
CPR
AED
BLS Certified
Memberships And Accomplishments
Phi Theta Kappa Honor Society
American Association of Medical Assistants (AAMA)
Alpha Alpha Honor Society
Vice President Senate Committee
Affiliations
American Association of Medical Assistants (AAMA)
Phi Theta Kappa Honor Society
Alpha Alpha Honor Society
Timeline
Medical Assistant
Middlesex Health
06.2022 - 02.2024
Data Entry Clerk
Community Health Center
01.2022 - 04.2022
Medical Assistant
Hartford Healthcare Medical Group
05.2021 - 09.2021
Medical Assistant
Prime Health Care
09.2015 - 03.2018
Bachelor of Health - Health Science
Purdue University
Associate of Science - Medical Assisting
Goodwin College
Master's Degree - Health Informatics
Purdue University
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