Katie Taylor
Salem,VA
Summary
Results-driven professional with a proven track record in driving organizational success and fostering a collaborative environment. Strategic planning, operational oversight, and team development skills enable navigation of complex challenges and delivery of exceptional results in high-pressure situations. Strong relationship building and team leadership skills drive achievement of business goals. Recognized for adaptability and commitment to delivering tangible outcomes, dedicated to making a significant impact in any role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Division Director of Adult Care Coordination
BRBH
11.2022 - Current
- Directed community support programs, managing a team of directors and managers to ensure successful service delivery.
- Developed and implemented strategic plans for adult mental health and developmental disability programs.
- Led initiatives to enhance program compliance with state and federal regulations, improving service quality.
- Fostered partnerships with state and regional councils, contributing to policy development and service enhancements.
- Supervised the development of staff skills through targeted training and mentoring programs.
- Attended weekly meetings to discuss and optimize strategies.
- Negotiated high-value contracts with key industry partners, securing favorable terms for the division.
- Built partnerships with other divisions to leverage collective strengths in developing comprehensive solutions for clients'' needs.
- Provided strategic direction for leadership team of 15
- Mentored junior staff members, fostering professional growth and building a strong talent pipeline for future leadership positions in the division.
- Assisted in recruiting, hiring and training of team members.
Assertive Community Treatment (ACT) Manager
BRBH
04.2021 - 11.2022
- Oversight of the daily operation of services provided by Assertive Community Treatment (ACT), which is designated multi-disciplinary team of mental health professionals and includes counseling, psychiatric assessment, medication management, peer recovery services, nursing services and care coordination activities for adults with severe mental illness
- Responsible for ensuring program compliance with DBHDS regulations, DMAS standards, BRBH policies and procedures, and best practice standards in the field
- Performs extensive relationship management with internal and external service provider partners, and provides supervision and training to new and incumbent staff in best practices
Developmental Disability Care Coordination Supervisor
BRBH
05.2016 - 04.2021
- Provided support to Program Director in assisting with the daily operations related to activities designed to assist individuals diagnosed with a developmental disability and co-occurring diagnoses of serious mental illness and/or substance use disorder(s)
- Ensured compliance with the DOJ Settlement Agreement
- Provided training, oversight, supervision and support to 17 plus staff regarding Developmental Disability (DD) case manager activities
- Managed and monitored services for a caseload of 10 + to ensure satisfaction with provided services and compliance of each service per its specific rules and regulations
- Provided input and assistance in the hiring, disciplining, promoting, and supervising of case managers
Education
Master of Social Work -
Radford University
07.2018
Master of Science - Neuroscience
University of Delaware
07.2014
Master of Arts - Biological Psychology
George Mason University
05.2012
Bachelor of Science - Psychology
Bridgewater College
12.2008
Skills
- Strategic Leadership
- Service Excellence
- Results Driven
- Collaborative Engagement
- Complex Problem-solving
- Training and mentoring
- Staff training and development
- Data-driven decision making
- Policy enforcement
- Workflow management
- Expense tracking
Certification
- Licensed Clinical Social Worker, 0904012641
- Certified Substance Abuse Counselor, 0710103565
- Qualified Mental Health Professional-Adult, 0732003238
Timeline
Division Director of Adult Care Coordination
BRBH
11.2022 - Current
Assertive Community Treatment (ACT) Manager
BRBH
04.2021 - 11.2022
Developmental Disability Care Coordination Supervisor
BRBH
05.2016 - 04.2021
Master of Science - Neuroscience
University of Delaware
Master of Arts - Biological Psychology
George Mason University
Bachelor of Science - Psychology
Bridgewater College
Master of Social Work -
Radford University
Similar Profiles
Brandy SuggsBrandy Suggs
Front of House Employee at Hunting Hills Country ClubFront of House Employee at Hunting Hills Country Club
Benjamin RiceBenjamin Rice
Landscape Maintenance Technician at City of RoanokeLandscape Maintenance Technician at City of Roanoke
Tamyra GilbertTamyra Gilbert
Patient Services Coordinator, Sr. at US Oncology-Blue Ridge Cancer CarePatient Services Coordinator, Sr. at US Oncology-Blue Ridge Cancer Care
Seth MaxeySeth Maxey
Eagle Scout Project Leader at Good Samaritan SocietyEagle Scout Project Leader at Good Samaritan Society
ALICIA MORALESALICIA MORALES
Director, Division of Adult and Long Term Care at Santa Cruz CountyDirector, Division of Adult and Long Term Care at Santa Cruz County