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Katie Thomas
Greenwood,MS
Summary
My Goal Is To Always Excel In Life And Keep Pushing For A Better Future;Life Will Always Throw You A Curve Ball; It’s Up To The Individual To Allow That Ball To Hit You In The Face And Knock You Down,Or Move Aside And Allow It To Land Somewhere Else;And You Yourself Keep Moving Forward: Your Ability To Succeed Is Strictly Up To You As An Individual,Remember The Ball Is In Your Court,It’s Up To You To Decide Where It Lands;
Overview
2027
2027
years of professional experience
Work History
Independent Insurance Agent
Senior Life Insurance Company
Thomasville, GA
10.2022 - Current
- Developed customized insurance plans to meet clients' specific needs and financial goals.
- Conducted comprehensive policy reviews, ensuring accuracy and compliance with regulations.
- Educated clients on various insurance products, enhancing their understanding and satisfaction.
- Built and maintained strong relationships with clients, resulting in increased referrals and renewals.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
- Finalized sales and collected necessary deposits.
- Analyzed customer needs to provide customized insurance solutions.
- Analyzed risk factors to recommend appropriate coverage levels.
Live-In Caregiver
Right At Home Agency
Jackson, MS
05.2003 - 08.2004
Caregiver
Total Health Care,
Greenwood, MS
1998 - 2002
- Assisted clients with daily living activities, enhancing comfort and independence.
- Administered medication and monitored health status to ensure safety and well-being.
- Developed personalized care plans based on individual needs and preferences.
- Collaborated with healthcare teams to coordinate services for optimal client outcomes.
- Provided emotional support to clients, fostering trust and positive relationships.
- Trained new caregivers on best practices in patient care and safety protocols.
- Implemented quality improvement initiatives to enhance service delivery efficiency.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Housekeeper
Greenwood Leflore Hospital
Greenwood, MS
08.1989 - 11.1991
- Cleaned and sanitized patient rooms, ensuring compliance with health and safety standards.
- Maintained inventory of cleaning supplies, optimizing usage for cost efficiency.
- Trained new staff on proper cleaning techniques and hospital protocols.
- Conducted routine inspections to identify maintenance needs and reported findings promptly.
- Implemented improved cleaning procedures that reduced turnaround time for room readiness.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Operated electronic backpack vacuums and floor sweepers.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
- Streamlined laundry operations, sorting and treating items according to fabric care specifications.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Returned emptied garbage receptacles to proper locations.
Housekeeper
Golden Coach Inn
Greenwood, MS
01.1978 - 12.1980
- Maintained high standards of cleanliness in patient rooms and common areas.
- Operated cleaning equipment and utilized hospital-grade disinfectants effectively.
- Collaborated with healthcare staff to ensure timely room turnover for incoming patients.
- Trained new team members on safety protocols and efficient cleaning techniques.
- Conducted regular inspections to identify areas needing attention or improvement.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Verified cleanliness and organization of storage areas and carts.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
- Returned emptied garbage receptacles to proper locations.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Education
Oval Bible College
J.Z.George High
North Carrollton, MS11.2020
Skills
Licensed insurance agent
Quotes and sales
Customer follow-up
Client needs analysis
Life insurance
Insurance policy sales
Insurance eligibility
Life insurance sales
Claims information gathering
Client relations
PressNMyWayThru@aol.com
Serious Inquiries Only,My Time Is Very Valuable;
Timeline
Independent Insurance Agent
Senior Life Insurance Company
10.2022 - Current
Live-In Caregiver
Right At Home Agency
05.2003 - 08.2004
Housekeeper
Greenwood Leflore Hospital
08.1989 - 11.1991
Housekeeper
Golden Coach Inn
01.1978 - 12.1980
Caregiver
Total Health Care,
1998 - 2002
Oval Bible College
J.Z.George High