Sam Daavettila
Williamston,MI
Summary
Dynamic and results-driven professional with extensive experience at Daavettila Insurance Agency, showcasing expertise in policy analysis and exceptional customer service. Proven track record in enhancing client relations and efficiently managing business operations, underpinned by a goal-oriented mindset and licensed insurance agent credentials. Achieved competitive edge through diligent industry regulation knowledge and policy innovation.
Overview
8
8
years of professional experience
Work History
Independent Insurance Agent
Daavettila Insurance Agency
07.2023 - Current
- Assisted clients in the claims process, ensuring smooth communication between them and the insurer for timely resolution of claims.
- Developed a comprehensive understanding of various insurance products, ensuring accurate and informed recommendations for clients.
- Monitored policy renewals closely to ensure the ongoing protection of clients'' assets and prompt communication regarding any changes or updates required.
- Evaluated competitor offerings periodically to maintain a competitive edge in pricing strategy and product offerings.
- Provided ongoing support to existing clients, addressing their concerns and resolving any issues promptly and professionally.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Maintained high standards of customer service by building relationships with clients.
Ice Hockey Referee
USA Hockey
02.2018 - 05.2024
- Contributed to the overall quality of the sport by consistently striving for excellence in officiating performance and upholding the integrity of the game.
- Supported league administrators with accurate reporting on match results, incidents, and disciplinary actions taken during games.
- Adapted to various levels of play quickly to ensure appropriate enforcement of rules in youth leagues up through professional competitions.
- Upheld high standards of professionalism and neutrality, fostering trust among players, coaches, and spectators.
- Collaborated with linesmen to make crucial decisions on goals, offside plays, and icing calls.
- Facilitated smooth gameplay by effectively managing face-offs, stoppages, and penalties.
- Managed time effectively to balance multiple assignments within tight schedules without compromising quality or diligence in officiating duties.
Trim Building Worker/fork Lift Operator
Mpc Cashway Lumber
05.2022 - 06.2023
- Streamlined maintenance processes for increased efficiency and reduced downtime.
- Improved building safety by conducting regular inspections and addressing potential hazards.
- Enhanced customer/manager satisfaction with prompt response to service requests and effective problem-solving skills.
- organized various trim based products as well as interior/exterior doors in a safe and efficient way. Much of this organization was done using a forklift in tight spaces.
- memorized the location, and use of a broad set of products sold at the lumberyard, and helped customers gather the materials they needed.
- Managed inventory of supplies and equipment, ensuring availability when needed for tasks or repairs.
- Collaborated with other building workers, fostering teamwork to complete tasks in a timely manner.
- Trained new team members on proper procedures, promoting consistency and high-quality workmanship throughout the team.
Pruduct Assembler/Personal Assistant to the Owner
Happy Products LLC
01.2020 - 07.2020
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated effectively with team members to meet production targets consistently.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
Landscape Groundskeeper
JOICE WORLY
01.2018 - 10.2019
- Operated various landscaping equipment safely and efficiently, including mowers, trimmers, edgers, and blowers.
- Enhanced landscape aesthetics by regularly mowing lawns, trimming bushes, and planting flowers.
- Contributed to a clean environment by disposing of waste materials responsibly through recycling or composting methods when applicable.
- Completed seasonal tasks such as mulching flower beds or leaf removal ensuring landscapes looked well-kept yearround.
- Cultivated gardens using hand tools such as shovels, rakes, shears for optimal results.
- Facilitated the growth of plants in greenhouses, monitoring temperature, humidity, and light levels to optimize conditions.
- Inspected gardens for pests, weeds and diseases.
- plowed, and maintained driveway/walkways during winter months.
PAINTER/POWERWASHER/Builder Assistant
PIETILA POWERWASHING LLC
04.2018 - 09.2018
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Worked holidays and weekends depending on shifting needs of project.
Main Grill Cook
Mcdonalds, PDI FOODS
04.2017 - 07.2017
- Demonstrated versatility by adeptly preparing various types of cuisine according to changing menu requirements.
- Communicated staffing, customer needs and kitchen inventory to company management.
- Successfully met high-volume demands during peak hours without sacrificing food quality or presentation standards.
- Managed inventory and maintained optimal stock levels, minimizing food waste and reducing costs.
- Implemented proper food safety procedures, ensuring a clean and sanitary work environment at all times.
Education
Associate Degree in Business - Business Marketing
Lansing Community College
Lansing, MI12-2023
High School Diploma -
Williamston High School
Williamston, MI06-2018
Skills
- Goal-oriented mindset
- Policy analysis
- Industry regulations
- Insurance products
- Customer service
- Licensed insurance agent
- Property insurance
- Auto insurance
- Client relations
- Customer follow-up
Timeline
Independent Insurance Agent
Daavettila Insurance Agency
07.2023 - Current
Trim Building Worker/fork Lift Operator
Mpc Cashway Lumber
05.2022 - 06.2023
Pruduct Assembler/Personal Assistant to the Owner
Happy Products LLC
01.2020 - 07.2020
PAINTER/POWERWASHER/Builder Assistant
PIETILA POWERWASHING LLC
04.2018 - 09.2018
Ice Hockey Referee
USA Hockey
02.2018 - 05.2024
Landscape Groundskeeper
JOICE WORLY
01.2018 - 10.2019
Main Grill Cook
Mcdonalds, PDI FOODS
04.2017 - 07.2017
Associate Degree in Business - Business Marketing
Lansing Community College
High School Diploma -
Williamston High School
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