KATIE TRAM
Las Vegas,Nevada
Summary
I possess a strong ability to quickly develop new skills, adapt to changing environments, and foster meaningful relationships with both new customers and regular clients. Whether mastering new tools or learning industry-specific knowledge, I am proactive in expanding my expertise to enhance performance. My adaptability has allowed me to thrive in diverse work settings, ensuring a smooth transition across teams, roles, and industries. When engaging with new customers, I focus on building trust through effective communication, actively listening to their needs, and offering tailored solutions. For regular clients, I prioritize maintaining strong, personalized connections that drive loyalty and long-term success. These strengths enable me to contribute effectively to organizational goals while cultivating positive and lasting relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Golf Services
Top Golf
Las Vegas, NV
06.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Scooper
Salt and Straw
Las Vegas, NV
03.2025 - Current
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Ensured optimal product quality by consistently checking inventory and removing expired items.
- Increased sales through upselling additional toppings and menu items to customers.
Barista
BREW TEA BAR
Las Vegas, NEVADA
03.2023 - 01.2025
- Operated cash registers and handled cash and card transactions.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
- Maintained high standards of cleanliness in the café area and equipment used for coffee preparation.
- Presented and explained drink menu, answering questions to educate customers.
- Demonstrated strong organizational skills when stocking inventory or prepping ingredients for drinks.
- Memorized or referenced readily accessible information to relay to customers.
- Observed proper food handling procedures and upheld company policies and procedures.
- Adhered to all health codes while preparing specialty beverages according to company specifications.
Front of House Employee
PROTEIN SOURCE
Las Vegas, NEVADA
06.2022 - 03.2023
- Maintained high levels of cleanliness throughout the dining area.
- Ensured compliance with health codes by adhering to safety guidelines regarding food storage, cleaning, and sanitation procedures.
- Monitored inventory levels for food, beverages, and supplies to ensure adequate stock was available at all times.
- Performed basic administrative duties such as taking reservations over the phone or via email.
- Managed seating arrangements according to occupancy rate and special requests from customers.
Front of House Employee
CHICK-FIL-A
Las Vegas, NEVADA
09.2021 - 05.2022
- Maintained high levels of cleanliness throughout the dining area.
- Built relationships with regular customers through friendly conversations and personalized attention.
- Developed comprehensive knowledge of restaurant menu items and preparation methods.
Education
High School Diploma - undefined
West Career and Technical Academy
Las Vegas, Nevada05.2024
Skills
- Friendly and outgoing
- Problem-solving
- Exceptional customer service
- Team player
- Team leadership
- Sales expertise
- Time management
- Cleanliness
- Team collaboration
- Active listener
- Up-selling
Certification
- Food Handlers Card
- CPR/AED Certification
Timeline
Golf Services
Top Golf
06.2025 - Current
Scooper
Salt and Straw
03.2025 - Current
Barista
BREW TEA BAR
03.2023 - 01.2025
Front of House Employee
PROTEIN SOURCE
06.2022 - 03.2023
Front of House Employee
CHICK-FIL-A
09.2021 - 05.2022
High School Diploma - undefined
West Career and Technical Academy