Katie Villegas
Las Cruces
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in a fast-paced environment to coordinate paperwork, process payments, and complete orders.
Overview
3
3
years of professional experience
Work History
Casa De Oro
CNA
05.2024 - 10.2024
- Built strong relationships with residents by consistently delivering outstanding service and follow-up support.
- Provided exceptional service to customers by actively listening to their needs and offering solutions.
- Balanced multiple priorities during peak times while maintaining composure under pressure situations.
- Maintained clean and organized work environment to maintain resident safety.
Casa De Oro
Receptionist
05.2023 - 05.2024
- Provided customer service by greeting customers, attending to orders and addressing specific requests.
- Connected with customers by listening to concerns and answering questions.
- Utilized problem-solving skills to address customer queries and complaints.
Andales Resturant
Host
11.2021 - 05.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Business Administration And Management - Business Management
Dona Ana Community Collage
2800 N. Sonoma Ranch Blvd, Las Cruces NM05.2028
High School Diploma -
Centennial High School
1950 S Sonoma Ranch Blvd, Las Cruces, NM05.2022
Skills
- Goal-Oriented
- Patience and Tolerance
- Strong Work Ethic
- Up-selling and Cross-selling
Languages
Spanish
Native or Bilingual
Timeline
Casa De Oro
CNA
05.2024 - 10.2024
Casa De Oro
Receptionist
05.2023 - 05.2024
Andales Resturant
Host
11.2021 - 05.2022
Bachelor of Business Administration And Management - Business Management
Dona Ana Community Collage
High School Diploma -
Centennial High School
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