Katie Virostko
Greenwood
Summary
Dedicated cashier with proven skills in customer service and attention to detail. Committed to enhancing customer satisfaction through effective communication and problem-solving.
Overview
9
9
years of professional experience
Work History
Cashier
Harps Grocery Store
Greenwood, AR
12.2022 - 02.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing information about products and store promotions.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and electronic payments while ensuring compliance with company policies.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
CVS Groceries
Greenwood, AR
03.2019 - 12.2022
- Collaborated with team members to improve service delivery during peak hours.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Monitored inventory levels at checkout and communicated restocking needs to management.
- Participated in training sessions to enhance skills in customer service and sales techniques.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
CNA
PRN Healthcare
Fort Smith, AR
01.2015 - 03.2018
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
CNA
Visiting Angles
Fort Smith, AR
07.2014 - 01.2015
Education
High School Diploma -
Berryhill
Milton, FL1988
Timeline
Cashier
Harps Grocery Store
12.2022 - 02.2023
Cashier
CVS Groceries
03.2019 - 12.2022
CNA
PRN Healthcare
01.2015 - 03.2018
CNA
Visiting Angles
07.2014 - 01.2015
High School Diploma -
Berryhill