Katie Vrudny
Andover,MN
Summary
Exceedingly thorough Senior Business Process Analyst with 8 years modifying ongoing business processes to achieve superlative results. Skilled at designing and applying process changes to improve efficiency and reduce costs, without detrimentally impacting ongoing operations. Documented provider of enhancements that improve both output and employee satisfaction.
Overview
10
10
years of professional experience
Work History
Claims Senior Business Process Analyst
Allianz Life Insurance Company Of North America
08.2023 - Current
- Participate in change projects representing business processes, rules, controls, and reports
- Accountable for change acceptance through active participation in user acceptance test case development, product validation and business readiness
- Develop and recommend opportunities to improve process performance
Claims Business Process Analyst
Allianz Life Insurance Company Of North America
08.2021 - 08.2023
- Collaborated with upper management to drive strategy and implement new processes
- Assessed business processes and identified ways to boost improvement
- Coached Claims Intern on support of projects throughout the summer and provided career coaching
Associate Buyer
Cargill, Inc
08.2019 - 08.2021
- Managed supplier and stakeholder relationships for flexible and rigid packaging
- Negotiated with suppliers and worked with legal team to draft supply agreements
- Analyzed and compiled RFQ data to present to stakeholders
Claims Consultant-Business Process Analyst
Allianz Life Insurance Company Of North America
05.2019 - 08.2019
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements
- Understood requirements for disputes, gathered evidence to support claims and prepared customer cases to handle appeals
- Monitored compliance with regulations and industry best practices to promote fair and proper treatment for insured customers
Operations Specialist
Allianz Life Insurance Company Of North America
08.2018 - 05.2019
- Participated in change initiatives as the Claims System Matter Expert
- Conducted testing, validation and business readiness on assigned projects
- Led communication, training and reporting with our Tata Consulting Services (TCS) employees
Senior Operations Analyst
Allianz Life Insurance Company Of North America
05.2016 - 08.2018
- Orchestrated data collection, analyze results, and reporting for Operations to executive stakeholders
- Provided guidance and mentored analyst team with day-to-day problem resolution and workload management
- Led medium to large-scale initiatives focused on the implementation of business improvement solutions
Operations Analyst
Allianz Life Insurance Company Of North America
10.2015 - 05.2016
- Efficiently used databases obtain sensitive clientele & beneficiary information
- Accurately prepared comprehensive reports by collecting, analyzing, and summarizing data in a timely manner
- Quickly examined and comprehended Standard Operating Procedures (SOPs) and updated as applicable
Shift Supervisor
Caribou Coffee
06.2014 - 10.2015
- Trained new employees and delegated daily tasks and responsibilities
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Completed store opening and closing procedures and balanced tills
Education
Bachelor of Arts - Global Business Leadership
College of Saint Benedict
Saint Joseph, MN05.2015
Accomplishments
- Project of the Month Award, IWM Project
- 2018 SOAR Employee of the Year Nominee
- Project of the Month Nominee, Claims Automation Project
Timeline
Claims Senior Business Process Analyst
Allianz Life Insurance Company Of North America
08.2023 - Current
Claims Business Process Analyst
Allianz Life Insurance Company Of North America
08.2021 - 08.2023
Associate Buyer
Cargill, Inc
08.2019 - 08.2021
Claims Consultant-Business Process Analyst
Allianz Life Insurance Company Of North America
05.2019 - 08.2019
Operations Specialist
Allianz Life Insurance Company Of North America
08.2018 - 05.2019
Senior Operations Analyst
Allianz Life Insurance Company Of North America
05.2016 - 08.2018
Operations Analyst
Allianz Life Insurance Company Of North America
10.2015 - 05.2016
Shift Supervisor
Caribou Coffee
06.2014 - 10.2015
Bachelor of Arts - Global Business Leadership
College of Saint Benedict
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