Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Katherine Wade

Galena,MD

Summary

Skilled server with proven ability to manage multiple tasks in high-pressure environments while maintaining a positive demeanor. Adaptable to fast-paced settings and excels in collaborative team dynamics. Committed to delivering exceptional customer service and enhancing guest experiences.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Beach Director

YMCA Camp Tockwogh
Still Pond, MD
06.2021 - Current
  • Organized activities to ensure a safe environment for campers aged five to fourteen.
  • Collaborated with administration to develop and implement daily activity schedules.
  • Supervised 20-25 staff, assigning roles and responsibilities for various activities.
  • Instructed staff on the safe operation of motorboats and sailboats.
  • Coordinate safety protocols and emergency response procedures for campers and staff.

Barista

Starbucks
Middletown, DE
11.2024 - 05.2025
  • Connected with customers to deliver handcrafted, personalized beverages.
  • Delivered exceptional customer experiences through attentive service.
  • Communicated with customers to gather unique orders and process payments.

Sever

Buffalo Wild Wings
Middletown, DE
10.2022 - 10.2024
  • Addressed customer needs through efficient handling of food and drink orders.
  • Processed payment transactions accurately to ensure smooth service.
  • Resolved customer issues promptly, delivering effective solutions.
  • Collaborated with team members to enhance overall customer service experience.

Sever

Crooked Hammock Brewery
Middletown, DE
04.2024 - 09.2024
  • Delivered exceptional customer service to enhance guest experiences.
  • Processed credit card, gift card, and cash transactions efficiently.
  • Responded promptly to guest needs, ensuring personalized service.
  • Communicated details of new menu items and daily specials clearly.
  • Adhered to safety, sanitization, and food handling protocols.

Assistant Dock Master

Georgetown Yacht Basin
Galena, MD
04.2018 - 05.2022
  • Promoted to Dock Master Assistant, overseeing dock hand scheduling and short-term boat slip assignments.
  • Operated fuel dock, dispensing gasoline and diesel to various boats efficiently.
  • Maintained cleanliness standards across marina docks and 350 slips to ensure safety.
  • Created dock slip assignments for incoming boat members, enhancing organizational flow.

Education

Associate of Arts - Elementary Education

Cecil College
North East, MD
05-2027

Eckerd College
St.Petersburg, FL
12.2023

High School -

Kent County High School
Worton, MD
05.2021

Skills

  • Positive reinforcement techniques
  • Compassionate communication
  • Life skills training
  • Water safety education
  • Conflict resolution strategies
  • Friendly, positive attitude

Certification

  • -CPR 2021-2023
  • -Lifeguard Certified 2023-2025
  • -Maryland Safe Boaters license
  • -Maryland Drivers license
  • -American Sailing Association 101
  • -American Sailing Association 103

Accomplishments

  • 4 year High School Varsity Sports including field hockey, track, and lacrosse
  • Currently Crew for a Bermuda 40’ Yawl Slope in Annapolis, MD
  • Sailboat Delivery from Oxford, MD to British Virgin Islands on Oyster 60’ Slope
  • Captain of a Merit 27’ Slope

Timeline

Barista

Starbucks
11.2024 - 05.2025

Sever

Crooked Hammock Brewery
04.2024 - 09.2024

Sever

Buffalo Wild Wings
10.2022 - 10.2024

Beach Director

YMCA Camp Tockwogh
06.2021 - Current

Assistant Dock Master

Georgetown Yacht Basin
04.2018 - 05.2022

Associate of Arts - Elementary Education

Cecil College

Eckerd College

High School -

Kent County High School

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