Katie Weaver
Saginaw,TX
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
The Sicilian Butcher
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Earls 377
01.2024 - 07.2024
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Server
Cracker Barrell
01.2023 - 07.2023
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Reset and cleaned tables quickly to prepare for new customers.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Team Member
Dunkin' Donuts
02.2022 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Cleaned counters, machines, utensils, and seating areas daily.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Education
No Degree -
University of North Texas
Denton, TXHigh School Diploma -
W.E. Boswell Highschool
Saginaw, TX05-2022
Skills
- Professional appearance
- Exceptional customer service
- Strong work ethic
- Guest engagement
Timeline
Server
The Sicilian Butcher
08.2024 - Current
Server
Earls 377
01.2024 - 07.2024
Server
Cracker Barrell
01.2023 - 07.2023
Team Member
Dunkin' Donuts
02.2022 - 05.2022
No Degree -
University of North Texas
High School Diploma -
W.E. Boswell Highschool
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