Katie Westfall
Regional Office of Education #33
Monmouth,IL
1
Certification
11
years of professional experience
3
years of post-secondary education
Recent graduate with foundational knowledge in Clinical Mental Health Counseling and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.
Work History
ALOP Advocate
1 Year 3 Months- Responsible for addressing the needs of students who were referred to the program by developing a student success plan to help improve one or more of these areas: academic, behavior, attendance, and social emotional learning.
- Maintain a caseload of approximately 20-25 students within the appointed school.
- Works as a liaison between internal staff, school personnel, parent and community-based organizations to create and implement a plan for students' academic and social-emotional success.
- Provides ongoing support in areas of academic deficiencies (credit recovery, executive functioning support, tutoring, etc.), social emotional development, and resources around other identified areas of need.
- Works collaboratively with schools and programs to define and outline the role of school staff in improving student participation, performance, and success for individual students.
Intern
1 Year 1 Month- Engaged in assessments, therapy, and case management, gaining knowledge in treatment planning and documentation.
- Assisted in patient intake processes, ensuring accurate data entry and documentation compliance.
- Supported health outreach programs by coordinating community events and resource distribution.
- Collaborated with healthcare teams to streamline communication between departments and enhance patient care.
- Assisted in patient intake and data entry processes to enhance operational efficiency.
- Supported healthcare team in scheduling appointments, ensuring seamless patient flow.
21st Century Site Coordinator
2 Years 1 Month- Directed the planning, implementation, hiring, supervision, and evaluation of all staff, programs, and activities to support student improvement in academics, attendance, behavior, promotion rates, and graduation rates for the 21st Century Community Learning Center program at the campus site.
- Coordinated educational programs and services to enhance student learning experiences.
- Developed and maintained partnerships with community organizations to support educational initiatives.
- Oversaw logistics for training sessions, ensuring resources were available and accessible for participants.
Case Manager
9 Months- Facilitate family group sessions that focus on building relationship, decision making, social awareness, self awareness, and self regulation.
- Work one-on-one with students and families with social-emotional skills.
- Facilitate Mental Health First Aid.
- Collaborated with school personnel to identify and implement strategies for supporting student needs.
- Maintained organized records of student meetings and case notes to support ongoing tracking.
- Plan activities for students and families that facilitate conversations.
Manager on Duty (MOD)
3 Years 10 Months- Oversaw daily store operations to ensure smooth functioning.
- Delegate tasks among employees.
- Resolved customer and employee issues to maintain a positive environment.
- Operated cutting counter efficiently.
- Handled cashier responsibilities.
- Keep the store organized and clean.
- Placed new stock on shelves.
- Maintained organization and cleanliness of the store to enhance customer experience.
Courtesy Clerk
2 Years- Interfaced with customers to determine purchasing needs, directed them to appropriate items, and recommended additional products.
- Provided prompt service to multiple customers during busy periods to enhance their shopping experience.
- Maintained cleanliness of shelves, tables, and counters to ensure a tidy shopping environment.
- Resolved customer disputes through active listening and effective communication.
- Engaged with store guests in a friendly manner to create a welcoming atmosphere.
- Executed cleaning, organizing, and pricing tasks to maintain store appearance and inventory.
Education
Master's degree - Clinical Mental Health Counseling
B.A - Psychology
Associate in Arts (AA)
High school or equivalent
Skills
Case Management
Student advocacy
Customer Service (4 years)
Time Management (3 years)
Team supervision
Data collection (1 year)
Student Engagement (4 years)
Program Coordination (4 years)
Stocking (4 years)
Certification
Mental Health First Aid, March 2022 to Present, Program teaches skills to help someone experiencing a mental health crisis, Paraprofessional Certification, August 2023 to August 2028, CPR Certification
Additional Information
- Mental Health Peer Educator
- Outreach programs to promote mental health and provide resources that are available to college students.
- Set up peer listening hours for students to have someone to talk to and be heard when dealing with their issues during school.
- Learned proper ways to listen to students in need of another figure to listen to them.
- Learned how to report harmful incidents
- Safety Zone training - learned about the LGBTQ+ community and how to broach individuals who are in the community and give them proper respect and help them.
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
ALOP Advocate
Regional Office of Education #33
08.2025 - CurrentRead More
Intern
Eagle View Community Health System
11.2024 - 12.2025Read More
Bellevue College
Master's degree from Clinical Mental Health Counseling
08.2022 - 12.2025Read More
21st Century Site Coordinator
Regional Office of Education #33
07.2022 - 08.2024Read More
Case Manager
REGIONAL OFFICE OF EDUCATION
07.2022 - 04.2023Read More
Manager on Duty (MOD)
Jo-Ann Fabric and Craft Stores
08.2018 - 06.2022Read More
Courtesy Clerk
Hyvee groceries
05.2016 - 05.2018Read More
Monmouth College
B.A from Psychology
Read More
Carl Sandburg College
Associate in Arts (AA)
Read More
Galesburg High School
High school or equivalent
Read More