Summary
Overview
Work History
Education
Skills
References
Timeline
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Katie Whitford

Los Gatos,California

Summary

Driven and resourceful, I am looking for a part-time role, and I am flexible with my hours. I excelled as a camp counselor at McLean School, where I spearheaded event planning and enhanced child care through exceptional organizational skills and emotional intelligence. As a barista at Starbucks, I learned to multitask, interacting with customers while completing assigned tasks. At my current position as a sales associate, I excel at connecting with customers, ensuring customer satisfaction, and using effective upselling techniques. I am considered hardworking, punctual, friendly, and driven.

Overview

9
9
years of professional experience

Work History

Sales Associate

Romantiques
Los Gatos, CA
11.2024 - Current
  • Assisted customers with product selection and provided expert recommendations.
  • Maintained store presentation by organizing merchandise and ensuring cleanliness.
  • Collaborated with team members to create an engaging shopping experience for customers.
  • Monitored inventory levels and restocked shelves to meet customer demand efficiently.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.

Barista

Starbucks
09.2024 - 10.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Camp Counselor

McLean School
05.2021 - 08.2021
  • Helped take care of young children participating in the program.
  • Ensured the group of children I was put in charge of were taken care of.
  • Assisted with organizing and planning special events throughout the program.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with my other staff members to stay informed about events taking place at the program.

Student Volunteer

Homeless Shelter
04.2017 - 02.2019
  • Took and followed detailed directions from others.
  • Worked in a team environment to maintain high levels of productivity.
  • Displayed excellent time management skills while ensuring all work was completed to a high standard.
  • Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.

Education

High School Diploma -

Fusion Academy
Los Gatos, CA
07.2024

High School Diploma -

Mclean School
Potomac, MD

Associate of Arts - Communications

West Valley College
Saratoga, CA

Skills

  • Teamwork and collaboration
  • Sales strategies
  • Perseverance
  • Problem solving
  • Motivating peers
  • Strong work ethic
  • Effective communication
  • Emotional intelligence
  • Attention to detail
  • Organizational efficiency
  • Positive and friendly attitude

References

References available upon request.

Timeline

Sales Associate

Romantiques
11.2024 - Current

Barista

Starbucks
09.2024 - 10.2025

Camp Counselor

McLean School
05.2021 - 08.2021

Student Volunteer

Homeless Shelter
04.2017 - 02.2019

High School Diploma -

Fusion Academy

High School Diploma -

Mclean School

Associate of Arts - Communications

West Valley College