Katie Whtie
Summary
Talented Dental professional with excellent interpersonal skills and more than twenty years of experience. Highly effective and knowledgeable in all areas of dentistry. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Dental Assistant
Featherstone Periodontics And Implant Dentistry
Rockford IL, IL
06.2012 - 02.2022
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation, Dentrix and Open Dental
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Chair side assisted with four doctors with all surgical procedures, Extractions, Soft Tissue Grafts, Osseous, Implants. All on Fours and Ortho Uncover
- Took, read, copied dental xrays- Dexis, Kodak, and Carestream
- Created and maintained Implant records, inventory and returns with multiple systems, Straumann, Biohorizon, Zimmer, Neodent, and Astra.
- Lab duties, such as taking impressions and pouring up models.
- Sterilization duties keeping up with all recommended Osha guidelines
- Interacted with dental sales representatives.
-
Dental Receptionist
Maintain Your Smile Dental
Rockford, IL
06.2022 - Current
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Took customer payments and billed insurance companies for remaining balance.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Chairside Dental Assistant
Rockford Dental Care
Rockford, IL
03.2002 - 08.2007
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
- Assisted dentist with paperwork and billing protocol for both routine and less common procedures.
- Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared and arranged instruments, medications and required materials for dental procedures.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Took dental images following strict patient protection rules, applying lead aprons.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
- Documented patient dental health information, medical history and vital signs for future reference.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
Education
High School Diploma -
Byron High School
Byron IL06.1996
Skills
- Verbal and written communication
- Product and service knowledge
- Relationship building
Certification
- CPR certified until 2024
- Certified in coronal polishing and sealants
- Certified in sedation monitoring
- Certified in teaching Dental Assisting in the state of Illinois
Timeline
Dental Receptionist
Maintain Your Smile Dental
06.2022 - Current
Dental Assistant
Featherstone Periodontics And Implant Dentistry
06.2012 - 02.2022
Chairside Dental Assistant
Rockford Dental Care
03.2002 - 08.2007
High School Diploma -
Byron High School
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