Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Katie Wiggins

Katie Wiggins

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
years of professional experience

Work History

Dominos's Pizza

Customer Service Representative
05.2022 - 12.2022

Job overview

As a customer service representative, I took orders, assisted clients with complaints and questions, and provided information on products and services. Additionally, I handled consumers' worries, problems, and inquiries while also responding to their requests. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Daycare Services For Children

Childcare Provider
01.2021 - 04.2022

Job overview

Childcare provider with many years of experience in teaching and caring for children. In supervision of both large and small groups of children. I'm hoping to use my skill set more effectively in a loving, concrete way.

  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Introduced children to educational games and activities to boost learning.

Education

Dillard 6-12
Fort Lauderdale, FL

High School Diploma
05.2024

University Overview

  • [Number] GPA 3.5

Skills

  • Sales Expertise
  • Order Taking
  • Verbal and Written Communication
  • Time Management Skills
  • Cash Drawer Management
  • Behavior Management Techniques
  • Care Planning
  • Behavioral Guidance

Timeline

Customer Service Representative
Dominos's Pizza
05.2022 - 12.2022
Childcare Provider
Daycare Services For Children
01.2021 - 04.2022
Dillard 6-12
High School Diploma
Katie Wiggins