Ida Burke
Customer Service Representative
Sioux Falls,SD
Summary
Detail-oriented high qualifications with excellent experience in kitchen management and team leadership.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Customer Service Representative
Cubby's
Sioux Falls, SD
06.2025 - 09.2025
- Provided exceptional customer service by greeting approximately [Number] customers during each shift, fostering a welcoming atmosphere.
- Executed accurate inventory counts for cigarettes and lottery tickets, ensuring precision in stock levels and contributing to improved sales performance.
- Maintained store presentation by pulling and facing products on the shelves, while collaborating with colleagues to ensure a clean and organized environment.
- Ensured cleanliness of the bathrooms and sales floor by sweeping and mopping, receiving positive feedback from customers on store hygiene.
- Efficiently took orders and collected payments, contributing to a seamless customer experience and enhancing overall store operations.
Crew Member
Burger King
Sioux Falls, Watertown, & Brookings
05.2020 - 06.2025
Kitchen Pizza Maker
Casey's General Store
Beatrice, NE; Volga and Brookings, SD
10.2022 - 08.2023
- Made pizza for warmers and for customers.
- Handled cash.
- Waited on customer.
- Cashed out lottery tickets.
- Did truck orders for the kitchen.
- Made other food items for warmers and customers.
Education
Associate of Science - Criminal Justice
12.2009 - 05.2013
High school or equivalent -
09.1991 - 05.1995
Skills
- Time Management
- Team Leader and Trainer
- Strong communication and interpersonal skills
- Customer greeting
- Cash handling
- Order taking
- Food preparation
- Product facing
- Point of sale systems
- Payment collection
- Cleanliness standards
- Sales transactions
- Lottery ticket processing
- Store cleanliness
- Cash register operation
- Customer service
- Time management
- Drive-thru service
- Menu knowledge
- Communication skills
- Hospitality and accommodation
- Verbal and written communication
- Team development
- Strong teamwork
- Sales expertise
- Retail marketing
- Payment processing
- Negotiation strategies
- Money handling
- Order processing
- Positive and professional
- Relationship building
- Retail sales customer service
Timeline
Customer Service Representative - Cubby's
06.2025 - 09.2025
Kitchen Pizza Maker - Casey's General Store
10.2022 - 08.2023
Crew Member - Burger King
05.2020 - 06.2025
Killian Community College - Associate of Science, Criminal Justice
12.2009 - 05.2013
Brookings High School - High school or equivalent,
09.1991 - 05.1995