Katie Winegarden
Dallas
Summary
Dynamic and detail-oriented professional with experience at Molly Maid, excelling in surface disinfection and deep cleaning. Proven ability to exceed client expectations and enhance customer satisfaction through effective communication and efficient time management. Recognized for training team members and maintaining high standards of health and safety compliance.
Overview
2
2
years of professional experience
Work History
Residential House Cleaner
Molly Maid
01.2025 - 01.2026
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Exceeded client expectations to garner future services.
- Sanitized apartments after move-out or prior to move-in.
- Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Adhered to professional house cleaning checklist.
- Informed and sold clients on additional services.
Crew Trainer
Chipotle
05.2024 - 01.2025
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted other team members to achieve goals.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
Creekview High School
Carrollton, TX05-2023
Skills
- Efficient time management
- Surface disinfection
- Proper chemical handling
- Deep cleaning
- Health and safety compliance
- Equipment operation
- Customer feedback management
- Excellent oral and written communication
Timeline
Residential House Cleaner
Molly Maid
01.2025 - 01.2026
Crew Trainer
Chipotle
05.2024 - 01.2025
High School Diploma -
Creekview High School