Katherine Young
Sturtevant,WI
Summary
Dynamic professional with experience at Classic Kia, excelling in customer service and cash handling. Proven ability to manage vehicle purchases and streamline operations, ensuring accuracy and efficiency. Recognized for strong multitasking and organizational skills, contributing to enhanced customer satisfaction and operational success. Fast learner committed to delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Biller/L&T Admin
Classic Kia
07.2023 - Current
- Processed new and used vehicle purchases, including pre-stock and stocking operations
- Handled vehicle titling and registration for both new and pre-owned sales
- Assisted with warranty policy cancellations and vehicle-related tax payments
- Submitted rebate applications for new vehicle purchases
- Managed incoming phone calls and directed inquiries to appropriate departments
- Performed cashier duties, including handling payments and transactions
- Trained and onboarded new hires on daily processes and procedures
Carhop
The Spot Drive-in
09.2021 - 07.2023
- Delivered food orders to customers efficiently and accurately.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to streamline order preparation and delivery processes.
- Assisted in training new carhops on service protocols and customer interaction.
- Managed cash register operations, ensuring accurate transaction handling and reporting.
Education
High School Diploma -
Wisconsin Virtual Academy
McFarland, WI06.2023
Skills
- Customer Service
- Multitasking
- Cash Handling
- Fast Learner
- Organization
- Communication
- Attention to Detail
Timeline
Biller/L&T Admin
Classic Kia
07.2023 - Current
Carhop
The Spot Drive-in
09.2021 - 07.2023
High School Diploma -
Wisconsin Virtual Academy