Kaitlyn Duray
Greensburg,PA
Summary
Dedicated Marketing student with leadership experience as a Shift Leader at Chick-fil-A, where I managed teams, ensured operational efficiency, and maintained excellent customer service. I also gained social media marketing experience by assisting with Chick-fil-A’s social media page, helping to develop content that engaged customers and enhanced brand presence. While I originally pursued Engineering and completed a summer internship at L&S Machine Shop through BotsIQ, I transitioned to Marketing as it better aligned with my interests in strategy and consumer engagement. With strong analytical and technical skills, I am seeking a Marketing Internship to apply my leadership, social media expertise, and problem-solving abilities in a professional business setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Chick-fil-A
02.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Summer Intern
L&S Machine Company LLC
05.2023 - 08.2023
- Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
- Inspected completed parts to verify compliance with specifications and quality standards.
- Operated drill presses, lathes and milling machines to produce required parts.
Education
BBA - Marketing
Westmoreland County Community College
Youngwood, PA05-2027
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Content creation
- Microsoft certification
Certification
- OSHA Certified
- Excel 2019 Associate Certification
Timeline
Summer Intern
L&S Machine Company LLC
05.2023 - 08.2023
Shift Leader
Chick-fil-A
02.2021 - Current
BBA - Marketing
Westmoreland County Community College
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