Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Katie Elliott Mohr

Katie Elliott Mohr

Summit

Summary

  • Quickbooks Online
  • Justworks PEO
  • remote.com (global HR platform)
  • Zoom Administration
  • Slack
  • ChatGPT
  • fireflies.ai
  • Carta
  • Google workspace
  • Mac OS
  • 1password
  • HubSpot CRM
  • Zendesk
  • Calendly
  • Docusign
  • Atlassian

Overview

10
10
years of professional experience

Work History

Operations Associate

NODE40, INC.
01.2021 - 02.2025

“Balance” Enterprise Grade Crypto & Digital Asset Transaction Tracking Software | www.node40.com

  • Administrative Support & Operations: Managed workload ticketing system for self & executive leadership, documented systems & processes, facilitate cross-team collaboration & communication, coordinate meetings (scheduling, agenda creation, moderation, note-taking, follow-ups), travel planning & logistics, handled user access & permissions across various platforms, oversaw equipment inventory & management.
  • Financial & Bookkeeping Support: Reconciled Quickbooks online & managed accounts payable, tracked & processed credit card transactions, reimbursements & expense reports, led cost-saving initiatives & billing dispute resolutions, tax document preparation.
  • Human Resources, Compliance & Employee Administration: Managed employee onboarding/offboarding & executed employee contracts, Justworks PEO admin & payroll processing, employee benefits, visa applications, compliance for remote state & international employees, employee trainings, processed employee stock option agreements.
  • Marketing, Sales & Event Coordination: Planned & coordinated conference participation, side events & promotional materials, designed & distributed newsletters & webinar content, managed CRM user accounts, sales metrics & workflow automation, coordinated multi-calendar scheduling & client contracts.

Customer Support Representative

NODE40, INC.
09.2015 - 01.2021

Blockchain Masternode Hosting & Monitoring Services & "Balance" SaaS

  • Technical Support: Uptime & performance monitoring, network configurations & updates, Dash cryptocurrency wallet support, product testing & quality assurance
  • Customer Service: Billing, account management & liaison, support documents, customer support (live chat, screen shares, email, phone, Zendesk)
  • Blockchain Expertise: Blockchain & DASH protocol knowledge, crypto accounting, transaction analytics, crypto tax regulations, decentralized protocols, transaction tracking, financial performance analytics, audit trails

Nanny

Childcare & Household Support
Albany
09.2014 - 09.2017
  • Childcare: Emotional development, assistance & guidance with daily structure, routines, hygiene & self-care
  • Housekeeping: Laundry, dishes, floors, bathrooms, organizing children's rooms & toys, meal & playtime clean-up
  • Child Development: Speech, social skills, age-appropriate play & structured activities, cognitive development, fostering creativity, teaching numbers/letters/colors
  • Health & Nutrition: Meal prep, grocery shopping, doctor's appointments, dentist visits, managing food allergies, ensuring balanced nutrition, offering healthy snacks

Education

Bachelor of Science - Recreation: Program Delivery Concentration

SUNY Cortland
12.2007

Associate of Applied Science - Early Childhood: Teacher Education Concentration

SUNY Cobleskill
05.2005

Skills

  • Relationship Building & Collaboration
  • Multitasking & Prioritization
  • Process Optimization & Operational Efficiency
  • Dependability & Integrity
  • Communication, Leadership & Team Coordination
  • Tech-Savvy & Adaptable in Office Software & Systems
  • 501c3 Summit Neighbors President

Other Experience:

  • Recreation Summer Program Director
  • Sleep-away Camp Counselor
  • Substitute Teacher
  • International & Domestic Travel

References

Rob Madeira | Supervisor, NODE40 INC. | rob.madeira@node40.com | (917) 204-3995

Perry Woodin | Co-Founder, NODE40 INC. | perry@node40.com | (518) 791-9766

Aidan Yeaw | Supervisor, NODE40 INC. | atyeaw@gmail.com | (650) 388-2843

Laura Welles | Former Employer, Childcare & Household Support | laurawelles@gmail.com | (518) 852-4103

Andrew Randazzo | Character Reference | randazzo3b@gmail.com | (716) 400-1845

Timeline

Operations Associate

NODE40, INC.
01.2021 - 02.2025

Customer Support Representative

NODE40, INC.
09.2015 - 01.2021

Nanny

Childcare & Household Support
09.2014 - 09.2017

Bachelor of Science - Recreation: Program Delivery Concentration

SUNY Cortland

Associate of Applied Science - Early Childhood: Teacher Education Concentration

SUNY Cobleskill
Katie Elliott Mohr