Summary
Overview
Work History
Education
Skills
Certification
Target Job
Timeline
Generic

Katie Norflus

Miami,FL

Summary

Professional nurse with extensive experience in utilization review. Skilled in analyzing patient care and ensuring compliance with healthcare regulations. Strong focus on team collaboration and achieving optimal patient outcomes. Adaptable and reliable, excelling in dynamic environments requiring precise decision-making and effective communication.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Transfer Center Coordinator RN

HCA
03.2024 - Current
  • Patient logistics center RN coordinating 30 hospitals throughout the South Florida region
  • Contributed clinical expertise when communicating with Physicians and Case Managers to assess patient needs and apply evidence-based guidelines for healthcare services
  • Facilitated medical chart review to ensure proper patient transfer between facilities
  • Participated during weekly team meetings and identified areas for improvement
  • Proficient in navigating multiple computer systems including Windows, Microsoft Suite, and electronic health records

Emergency Department RN

Broward Health Medical Center
08.2022 - 03.2024
  • Company Overview: Level I Trauma Center and Comprehensive Stroke Center
  • Staff nurse and Epic and Cerner Super-user in a 75-bed emergency department at a Level I Trauma Center and Comprehensive Stroke Center
  • Utilized clinical expertise to assess, plan, implement, and coordinate patient care in an interdisciplinary setting
  • Facilitated project management for five EHR improvement projects
  • Coordinated over 100 chart audits to analyze the use of resources, collect data, and verify documentation
  • Partnered with cross-functional teams to achieve EHR improvements
  • Level I Trauma Center and Comprehensive Stroke Center

Emergency Department RN

Memorial Hospital West
07.2021 - 04.2022
  • Staff nurse fulfilling role of primary bedside nurse in a 50-bed emergency department
  • Implemented clinical expertise to assess needs and develop strategic plan of care
  • Partnered with interdisciplinary staff to analyze patient metrics and identify areas for program improvement

Emergency Department RN

MedStar Georgetown University Hospital
07.2020 - 07.2021
  • Staff nurse fulfilling roles of primary bedside nurse in a 35-bed emergency department
  • Implemented clinical expertise to assess needs and develop strategic plan of care
  • Partnered with interdisciplinary staff to analyze patient metrics and identify areas for program improvement

Education

Master of Science - Health Informatics

University of South Florida
Tampa, FL
05.2025

Bachelor of Science - Nursing

Florida State University
Tallahassee, FL
05.2020

Skills

  • Clinical documentation review
  • Stakeholder communication and coordination
  • EHR utilization
  • Case management
  • Critical thinking
  • Time management
  • Team work
  • Microsoft office suite
  • Computer literacy
  • Excellent verbal and written communication
  • Program implementation
  • Organizational Leadership

Certification

Registered Nurse (RN), Florida Board of Nursing, compact/multistate, 9560684, 07/01/26

Target Job

Utilization Management RN

Timeline

Transfer Center Coordinator RN

HCA
03.2024 - Current

Emergency Department RN

Broward Health Medical Center
08.2022 - 03.2024

Emergency Department RN

Memorial Hospital West
07.2021 - 04.2022

Emergency Department RN

MedStar Georgetown University Hospital
07.2020 - 07.2021

Bachelor of Science - Nursing

Florida State University

Master of Science - Health Informatics

University of South Florida

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