Katina Hooper
Allen
Summary
Dynamic nursing professional with extensive experience at Avatar Healthcare, specializing in regulatory compliance and quality assurance. Proven track record in employee training and patient assessment, driving improvements in care coordination. Adept at fostering collaborative environments while implementing evidence-based practices to enhance patient outcomes and staff performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
RN Director of HHC Services
Home Health Companions
Dallas
12.2024 - Current
- Oversight of Clinical Operations
- Assisted in the management of chronic health conditions by providing education, support, and follow-up care.
- Advised managers on how best to utilize available resources when creating effective learning experiences.
- Delivered presentations on topics such as communication skills, problem solving strategies, and goal setting techniques.
- Evaluated effectiveness of existing training programs and recommended changes as needed.
- Reviewed course evaluations from trainees in order to make improvements accordingly.
- Monitored compliance with all safety regulations during training sessions.
- Maintained records of attendance at all trainings and provided feedback to department managers regarding employee participation levels.
- Organized team-building activities to motivate staff members and improve morale.
- Conducted regular assessments of employee performance to identify areas needing improvement.
- Instructed trainees on proper use of office equipment and software applications.
- Coordinated the scheduling of classes, workshops, and other training initiatives.
- Assisted with onboarding process by providing orientation materials to new hires.
- Conducted ongoing evaluations to determine effectiveness of programs and make recommendations for necessary modifications.
- Conducted training needs assessments to identify individuals' current level of skill compared to required competency for position.
- Participated in educational programs designed to improve knowledge of health care practices.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Provided annual in-service training/skills check to CNA and nursing staff.
- Trained Nursing Directors and Case Managers.
RN Compliance Officer
Avatar Healthcare
09.2021 - 01.2024
- Compliance and oversight five-Home Health and Hospice Agencies within Agency's umbrella.
- Directed Quality Assurance Program, OSHA and Infection Control Programs
- Served as privacy and security official.
- Developed, revised and monitored policies and procedures to ensure compliance with all regulatory bodies Leads organization in compliance with CHAPS, Medicare and Medicaid regulatory standards in survey preparation process as well as State and Federal regulatory standards.
- Performed on site visits to audit adherence to Conditions of Participation
- Served as member of Leadership Team Collaborates with executive team, clinical directors and managers, nurses, and physicians to develop and implement standardized policies and procedures for regulatory compliance, evidence-based care, and standards of practice.
- Facilitated education and training for leadership and staff regarding regulatory issues, new statutes, and guidelines related to quality and performance improvement.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Participated in professional development opportunities regularly to stay current on best practices in field of nursing.
- Mentored new nursing staff, contributing to supportive work environment and improved retention rates.
- Championed quality improvement initiatives within unit by identifying areas for improvement and implementing evidence-based strategies.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Implemented infection control measures within Agency maintaining safe environment for both patients and staff members.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Served as liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Audited charts and reviewed clinical documents to verify accuracy.
- Contributed substantially to successful Agency JCAHO accreditation by consistently operating to highest standards of care.
- Investigated and resolved issues affecting Agency operations and patient care.
RN Director of Operations
Health At Home
01.2020 - 09.2021
- Accountable for operations of Agency to ensure sustainability, regulatory compliance, profitability, high levels of satisfaction of residents, families and associates which align with mission and values of Health at Home.
- Conducted and reviews findings from internal operational audits and reports, identifies potential problems and as necessary, develops and implements operational improvement plans.
- Managed selection, training, leadership development and performance of assigned leadership to retain professional, motivated workforce for assigned community.
- Recruited, screens and hires qualified associates for vacant positions at assigned communities and adheres to affirmative action requirements and hiring practices.
- Worked with COO, Operations in development of operations tactical plans and executes strategic direction to support achievement of long-term goals of Benedictine or community.
- Actively involved and accountable for integration of actions plans and strategy alignment to achieve intended outcomes.
- Development and implementation of budget for assigned community to ensure achievement of sustainability and profitability goals.
Director of Nursing/Alternate Administrator
SA Nurses Home Health
01.2018 - 01.2020
- Direct Oversight of IDT Team ( SN. Therapist, SW, HHA)
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
- Served as liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
- Evaluated emerging technologies in healthcare, recommending appropriate innovations for adoption within department to improve efficiency and patient outcomes.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Mentored new nurses through orientation programs, facilitating their integration into team and fostering their professional growth.
- Conducted regular risk assessments within department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Promoted culture of safety by enforcing compliance with infection control policies and procedures.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
RN Clinical Supervisor/RN Oasis Reviewer/Clinical Nurse Educator
NATIONAL NURSING & REHAB
01.2017 - 01.2018
- Manage aspects of clinical services for Registered Nurse team
- Primary resource for RN / Nursing Staff who work in the field and office
- Participate in our Quality Assurance Team to assure proper coding and documentation
- Train, coach, and mentor Review and locking of current Oasis Version.
- Coding of Oasis Assessment
RN Administrator
A Good Home Health
10.2015 - 01.2017
- Championed quality improvement initiatives within the unit by identifying areas for improvement and implementing evidence-based strategies.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Works in conjunction with the Board of Directors, Chief Executive Officer (CEO), Professional Advisory Board, and administrative staff to develop appropriate plans for home health operations, and to develop policies and procedures necessary for the effective management and operation of AGHH
- Policies & Procedures
- Management of Facility & Staff
- Management of Resources/ Inventory
- Oversees Clinical Performance
- Corporate Compliance/HIPPA
- Marketing & Business Development
- Human Resource Management
- Quality
- Financial Systems
- Administrative & Operations Management
Director of Nursing/Supervising Nurse
Brightstar Home Care
01.2014 - 01.2016
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs to include oversight of Pediatric Clients requiring private duty nursing services to address care needs ( Gtube, Vent, Trach).
- Provides care as defined within scope of state's nurse practice act.
- Makes initial evaluation visit and regularly reevaluates client's nursing needs. Initiates plan of care and makes necessary revisions.
- Provides those services requiring substantial and specialized nursing skill. Initiates appropriate preventive and rehabilitative nursing procedures.
- Prepares clinical and progress notes and summaries of care.
- Informs physician and other personnel of changes in client's condition and needs. Counsels client and family in meeting nursing and related needs.
- Assists in development of organization goals. Develops, recommends, and administers agency policies and procedures.
- Assesses competency of clinical staff and ensures staff is assigned in manner that promotes quality, continuity and safety of client's care.
- Supervises, educates and coaches other nursing personnel/care-giving staff. Plans and implements in-service and training programs.
- Oversees maintenance of client clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.
Registered Nurse-Travel
RN Network
01.2013 - 01.2014
- RN Network - Cedar Rapids, IA -Registered Nurse • Provided skilled services to include: ◦ Ventilated Therapy, ◦ Trach Care, ◦ Wound Care, ◦ Care of Dialysis Pt. • Provide GI care; Gastrostomy tube, NG Tube. Injections, IV therapy Pt/ Family Education. • Use of EMR with Epic Software.
- RN Network -Contract
- - Portland, ME RN Case Manager • Provided skilled homecare for homebound clients to assessments, wound care, labs, and IV therapy. • Used Epic software to prepare EMR. • Conference with MD, • Maintenance of POC and Med Reconciliation. • Provided palliative care to Hospice Clients.
RN Case Manager
Mid Delta Home Health & Hospice
08.2011 - 08.2013
- Provided Home Care visits to Geriatric and Pediatric Clients to include: Pediatric Clients requiring private duty nursing services to address care needs ( Gtube, Vent, Trach) and IV therapy.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
- Negotiated with healthcare providers to ensure services were provided at best possible cost without compromising on quality.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Enhanced patient satisfaction with empathetic communication and timely updates on care progress.
- Advocated for patients with insurance companies, securing coverage for necessary treatments and medications.
- Analyzed case management data to identify trends and develop strategies for continuous improvement in patient care.
- Streamlined discharge planning, ensuring patients received necessary resources and support for recovery at home.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
Registered Nurse
Prime Care Nursing Agency
01.2009 - 01.2011
- Per diem visits to include travel ( as an LPN and as an RN)- time line explanation.
- Primecare Nursing-Local Agency- Provided skilled Nursing care and supervisory of CNA and LVN.
- Worked throughout MS in local hospital in areas of Med surf, ICU and ER.
- Worked in various Nursing homes and provided cars for Geriatric and Disabled Clients per diem.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Assisted in training and mentorship of new nursing staff members, contributing to positive work environment and high-quality patient care.
- Prevented spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices
LPN
Attala Nursing Center
12.2007 - 12.2009
- Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
- Provided direct physical and emotional support to patients and their families.
- Conducted daily rounds visiting assigned patients ensuring they are comfortable and have all necessary supplies available.
- Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
- Collaborated with multidisciplinary teams to develop long term goals for patients who require ongoing treatment.
- Managed inventory levels of medical supplies within the unit ensuring adequate stock is always available.
- Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
Education
Master of Science - Nursing Education
Walden University
Minneapolis, MN03-2026
Associate of Science - Nursing
Holmes Community College
Goodman, MS05.2011
Skills
- Nursing education
- Patient assessment
- Regulatory compliance
- Employee training
- Quality assurance
- Care coordination
Skills
- Health Care setting: Director of Nurses/Operations, Administrator, Compliance Officer
Certification
- 10 CEUS Home Health Coding
- 16 Administrative Hours
- Completion of Pre-Claim Review Seminar
- Completion of DADS Modules
- DNS/CT
- Certified HR Consultant
Timeline
RN Director of HHC Services
Home Health Companions
12.2024 - Current
RN Compliance Officer
Avatar Healthcare
09.2021 - 01.2024
RN Director of Operations
Health At Home
01.2020 - 09.2021
Director of Nursing/Alternate Administrator
SA Nurses Home Health
01.2018 - 01.2020
RN Clinical Supervisor/RN Oasis Reviewer/Clinical Nurse Educator
NATIONAL NURSING & REHAB
01.2017 - 01.2018
RN Administrator
A Good Home Health
10.2015 - 01.2017
Director of Nursing/Supervising Nurse
Brightstar Home Care
01.2014 - 01.2016
Registered Nurse-Travel
RN Network
01.2013 - 01.2014
RN Case Manager
Mid Delta Home Health & Hospice
08.2011 - 08.2013
Registered Nurse
Prime Care Nursing Agency
01.2009 - 01.2011
LPN
Attala Nursing Center
12.2007 - 12.2009
Master of Science - Nursing Education
Walden University
Associate of Science - Nursing
Holmes Community College
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