Dedicated Nursing Professional experienced in diverse healthcare settings, including hospitals, clinics, managed care organizations, and public health. Achieved high-quality patient care through effective communication, cultural competency, and strong teamwork. Focused on patient advocacy, care coordination, and navigating complex healthcare systems to deliver meaningful outcomes.
Work History
RN Case Manager Sr
1 Year 1 Month
Elevance Health | 07.2025 - Current
Managed complex cases, providing support and resources to patients navigating healthcare systems.
Collaborated with interdisciplinary teams to ensure coordinated and efficient patient care delivery.
Conducted comprehensive assessments to develop individualized care plans for diverse patient populations.
Educated patients and families on treatment options, promoting informed decision-making regarding health management.
Led quality improvement initiatives focused on enhancing patient satisfaction and reducing readmission rates.
Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
RN SPONSORED RESIDENTIAL HOST FOR CHILDREN & ADOLESCENT SERVICES
1 Year 1 Month
SUNRISE COMMUNITY OF VIRGINIA | 04.2023 - 05.2024
Delivered specialized nursing care and support to children with severe physical and intellectual disabilities, improving overall well-being.
Coordinated with medical providers and families to optimize care delivery, ensuring alignment with each child's unique needs.
Administered medications and treatments in accordance with established protocols.
Collaborated with interdisciplinary teams to develop patient care plans.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
RN CASE MANAGER
2 Years 3 Months
CAREFIRST BLUE CROSS BLUE SHIELD DISTRICT OF COLUMBIA | 06.2014 - 09.2016
Coordinated care for individuals and families, assessing needs and developing personalized care plans to enhance health outcomes.
Facilitated access to healthcare providers and community resources, streamlining processes to improve patient support.
Coordinated patient care plans to improve outcomes and ensure compliance with healthcare regulations.
Conducted comprehensive assessments to identify health needs and develop tailored interventions for patients.
Collaborated with interdisciplinary teams to facilitate effective communication and streamline service delivery.
RN CASE MANAGER
2 Years 3 Months
AMERIHEALTH CARITAS DC | 06.2014 - 09.2016
Coordinated care for individuals and families, assessing needs and developing tailored care plans to enhance patient outcomes.
Facilitated access to healthcare providers and community resources, ensuring timely support for clients' healthcare needs.
Coordinated care plans for patients, ensuring compliance with clinical guidelines and organizational policies.
Evaluated patient progress through regular assessments and adjusted interventions as necessary.
Led multidisciplinary team meetings to discuss case reviews and optimize patient outcomes.
PUBLIC HEALTH NURSE
6 Years
PRINCE GEORGES HEALTH DEPARTMENT | 09.2007 - 09.2013
Provided public health services, including immunizations and health screenings, to enhance community health outcomes.
Conducted community education on health promotion and disease prevention to empower residents in making informed health choices.
Worked with public health initiatives and community resources to strengthen local health programs and services.
Education
Master of Science in Nursing Leadership/BSN - Nursing Leadership
Grand Canyon University | Phoenix, Arizona | 01-2015
Bachelor of Science Health Systems Management - Healthcare
University of Baltimore | Baltimore, Maryland | 01-2013
Associate of Science - Nursing
Prince Georges Community College | Largo, Maryland | 06-2005
Licensed Practical Nurse - Nursing
Harrison Center | Washington | 09-1996
Skills
Care management
Chronic care
Nursing education
Nursing research
Complex Case Management
Community Health Nursing
Disability management
Nursing management
Nursing education
EMR / EHR
Emotional support
Emotional intelligence
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved timely and accurate documentation by effectively communicating with clients, families, and partner providers managing demanding case load with accuracy and efficiency.
Achieved recognition via merit and bonus increases through effectively helping with healthcare company mission.
Certification
Nurse Licensure
Passed 2005 A.S. Nursing | Prince Georges Community College, Largo Maryland
Passed 1996 | Vocational/Practical Nursing, Harrison Center, Washington District of Columbia
Timeline
RN Case Manager Sr
Elevance Health
07.2025 - CurrentRead More
RN SPONSORED RESIDENTIAL HOST FOR CHILDREN & ADOLESCENT SERVICES
SUNRISE COMMUNITY OF VIRGINIA
04.2023 - 05.2024Read More
RN CASE MANAGER
CAREFIRST BLUE CROSS BLUE SHIELD DISTRICT OF COLUMBIA
06.2014 - 09.2016Read More
RN CASE MANAGER
AMERIHEALTH CARITAS DC
06.2014 - 09.2016Read More
PUBLIC HEALTH NURSE
PRINCE GEORGES HEALTH DEPARTMENT
09.2007 - 09.2013Read More
University of Baltimore
Bachelor of Science Health Systems Management from Healthcare
Read More
Grand Canyon University
Master of Science in Nursing Leadership/BSN from Nursing Leadership
Read More
Prince Georges Community College
Associate of Science from Nursing
Read More
Harrison Center
Licensed Practical Nurse from Nursing
Read More
CONTRACTUAL WORK
RN Contractor, DC Residential Services LLC, Washington, District of Columbia 2017-2018
RN Contractor, DC Resident Home Contractors, PD Family Services, Washington District of Columbia 2017-2018
RN Contractor, DC Resident Center, MONT Staffing Agency Washington, District of Columbia 2017-2018
RN, Clinical Nurse, Providence Hospital Washington District of Columbia 2005-2006
RN, Clinical Staff Nurse, Psychiatric Hospital of Washington, Washington District of Columbia 2005-2006