Katina Wren
Richardson,TX
Summary
Dedicated financial professional knowledgeable about collections and credit processes. Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Service-oriented and responsible with good understanding of real estate practices and financial regulations.
Overview
14
14
years of professional experience
Work History
Loss Mitigation Specialist
BSI Financial Services
01.2022 - 01.2023
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process for investor's loans for VA, Fannie Mae, Freddie Mac, VRM, and USDA.
- Remained updated with latest information related to mortgage products and services being offered.
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
- Helped customers navigate options to maintain homeownership through Reinstatement, Payoff, Deferments, Modifications, Repayment Plans, Partial Claims
- Discussed property liquidation options with customers.
- Assisted with short sales and deed in lieu processes.
- Controlled loss by assessing risk, conducting system analysis, and recommending policy solutions.
- Checked property valuations to assess foreclosure feasibility.
- Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
- Reached out to borrowers to discuss current status and loan workout options.
- Evaluated pay stubs, credit history, tax information and bank statements for financial status.
- Explained legal aspects of loan to borrower, as well as payment terms and clauses.
- Assessed clients' financial data to determine loan suitability.
- Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
Mortgage Closer Specialist II / Accounting Specialist II
Vendor Resource Management - IMPRIMIS Temp. Services
05.2014 - 10.2022
- Responsible for auditing, investigations and other activities relating to consumer protection, Dodd Frank, ECOA, FCRA, SCRA
- Managed an average portfolio of 200+ assets
- Reported financial data and updated financial records in ledgers and journals.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Monitored pipelines to track and log status of loans.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Compiled closing packages for drafting and presentation accuracy.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Processed loan applications and monitored progress from start to finish.
- Prepared preliminary settlement statements and loan closing instructions for review by title companies and closing agents.
- Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
Mortgage Default- Loan Processor
JP Morgan Chase Bank
08.2013 - 03.2014
- Handled any conditions sent from underwriting departments.
- Provided quick turnaround times to maintain fast-past schedule.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Processed loans within various departments to achieve timely, accurate, and fair proceedings.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Set up and completed loan submission packages.
- Utilized loan origination software to process and track loan applications.
- Advised loan officers to comply with loan guidelines and apply best practices.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers with completing loan applications and other paperwork.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Compiled closing packages for drafting and presentation accuracy.
Bankruptcy Case Manager
Barrett Daffin Frappier Turner & Engel, LLP
07.2009 - 04.2013
- Prepared bankruptcy files for attorney reviews for POC; APOC; TOC for filing with courts
- Liaison between attorneys; mortgage clients; debtor's attorney; debtor via phone; email; or draft correspondence documents
- Reviewed and requested documents for filing packages: Note; Deeds; Escrow Statements; Client's financial statements and court-ordered financial ledgers
- Maintain current knowledge of guidelines according to market sources (FNMA/FHLMC, FHA, VA, private investors, and Home Equity products)
- Monitored processes and the flow of filing packages from beginning to end to ensure acutance of completion
- Requested Fee Approvals for any additional processing fees of filing packages such as OTC; TRCCs; APOC
- Manage communication between bankruptcy attorneys, mortgage clients, and debtor's attorneys through various client systems.
Education
Bachelor's Degree - Theology
Christian Life School of Theology Bible College
Texas01.2024
Liberal Arts -
University of Texas At Austin
Austin, TX01.1997
High School Diploma -
Hillcrest High School
Dallas, TX01.1993
Skills
- Pipeline Management
- Microsoft Office Knowledge
- Mortgage Servicing Understanding
- Maintaining Payment Histories
- Regulatory Compliance
- Process Improvement
- Adaptability and Flexibility
- Conflict Resolution
- Experience in loan processing, closing, funding or post-closing of residential mortgage loans
- Data Interpretation
- Bankruptcy Knowledge
- Problem Solving
- Call Management
- Default Management
- Foreclosure Prevention
- Team Leadership
- Data Entry
- Analyzing/processing/reviewing Pipeline mortgage loans
- Submitting Files
- Disputing Credit Entries
- [Software] Expertise
- Attention to Detail
- Loan File Maintenance
- Coordinating Records
- Loan Feasibility Assessment
- Income Evaluation
- Automated Underwriting System (AUS)
- Customer Relations
- Loan Processing Coordination
- Application Review
- Payment Schedule Computation
- Complaint Handling
- Financial Transactions Expertise
- Deep Knowledge of Bankruptcy Processes
- Application Verification
- Basic Mathematics
- Remote Video Conferencing
- Oral and Written Comprehension
- Loan Portfolio Monitoring
- Analytical and Critical Thinking
- Microsoft Office
- Database Management
Computer Skills
● Computer software: Basic knowledge Microsoft Word, Excel, and PowerPoint
● Data Entry, Outlook, and Access
● AS400, Adobe Acrobat, Aacer/Pacer(Bankruptcy courts websites) Report Manager, Newtrak (LPS system) Internet Explorer, Lotus Notes, Right Fax, Vendorscape, MSP; Lenderlive; Fortracs; CMS; Default Workflow, TEMPO, SAGENT, Qualia (Title Search system), Intellimods (underwriting), SMDU (FNMA),IRES (Freddie Mac), Valeri(VA), Asset360
Timeline
Loss Mitigation Specialist
BSI Financial Services
01.2022 - 01.2023
Mortgage Closer Specialist II / Accounting Specialist II
Vendor Resource Management - IMPRIMIS Temp. Services
05.2014 - 10.2022
Mortgage Default- Loan Processor
JP Morgan Chase Bank
08.2013 - 03.2014
Bankruptcy Case Manager
Barrett Daffin Frappier Turner & Engel, LLP
07.2009 - 04.2013
Bachelor's Degree - Theology
Christian Life School of Theology Bible College
Liberal Arts -
University of Texas At Austin
High School Diploma -
Hillcrest High School
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