Katiria Torres
8245 Nw 6th Terrace Apt.200 Miami,FL
Summary
Knowledgeable Dispatcher with 3 years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
8
8
years of professional experience
Work History
Limousine Chauffeur
VIP Quality Transportation
Miami , FL
09.2016 - Current
- Developed strong relationships with customers through excellent customer service skills.
- Communicated professionally with customers throughout the duration of the journey.
- Ensured timely arrivals at destinations by monitoring traffic patterns and road closures.
- Assisted with loading and unloading luggage into the limousine.
- Maintained a clean vehicle interior and exterior.
- Provided an efficient, safe and courteous chauffeur service to clients.
US Despatch
Katherine Road
Doral , FL
07.2020 - 01.2024
- Communicated changes in order status or delays due to unforeseen circumstances to customers immediately.
- Ensured compliance with company policies regarding dispatch procedures at all times.
- Verified shipping addresses prior to dispatching orders.
- Coordinated with warehouse staff regarding order availability, stock levels, and shipment status updates.
- Tracked shipments using various tracking systems to ensure on-time delivery.
Education
Associate of Applied Science - Medical Assisting
Sistema Universitario Ana G Mendez - Universidad Metropolitana
Cupey, PR05-2022
Skills
- Discretion and Confidentiality
- Safety awareness
- Route planning expertise
- Punctuality
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
US Despatch
Katherine Road
07.2020 - 01.2024
Limousine Chauffeur
VIP Quality Transportation
09.2016 - Current
Associate of Applied Science - Medical Assisting
Sistema Universitario Ana G Mendez - Universidad Metropolitana
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