Katisha Hardy
Ruston,LA
Overview
9
9
years of professional experience
Work History
Assistant Manager
JB's Flea Market
06.2015 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Lobby Attendant
Courtyard By Marriott
08.2022 - 05.2024
- Monitored lobby activity and reported any suspicious behavior to hotel security, maintaining a safe environment for all visitors.
- Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
- Assisted guests with luggage and other belongings, contributing to a seamless check-in experience.
- Organized the daily distribution of newspapers and other publications to guests'' rooms, providing timely access to important information.
Cashier
Griffs Hamburgers
05.2022 - 06.2022
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Short Order Cook
Mountain Express Oil
12.2021 - 02.2022
- Kept kitchen up to code for health and safety inspections.
- Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
- Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Short Order Cook
Central Oil & Gas
08.2020 - 12.2021
- Kept kitchen up to code for health and safety inspections.
- Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
- Prepared food items according to recipe to drive quality and consistency.
- Handled high-pressure situations with grace, keeping up with fast-paced demand during peak hours while maintaining focus on accurate food preparation.
Housekeeper
Country Inn & Suites By Radisson
02.2016 - 08.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Education
Bachelor of Science - Counseling Psychology
05.2024
GED -
05.2013
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Timeline
Lobby Attendant - Courtyard By Marriott
08.2022 - 05.2024
Cashier - Griffs Hamburgers
05.2022 - 06.2022
Short Order Cook - Mountain Express Oil
12.2021 - 02.2022
Short Order Cook - Central Oil & Gas
08.2020 - 12.2021
Housekeeper - Country Inn & Suites By Radisson
02.2016 - 08.2020
Assistant Manager - JB's Flea Market
06.2015 - Current
South University - Bachelor of Science, Counseling Psychology
Berkeley Adult School - GED,