Summary
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Katiuska Lucero

Lima,Lima

Summary

The working experience represent myself as a methodical Hostess with exceptional knowledge of customer service protocols, with experience in foodservice setting. Responsible and proactive worker with history of maintaining professionalism and excellent service in busy, high traffic times. Successful at working closely with servers to uphold standards of service. On the other hand, I have skills that allow me to adapt to different scenarios, that is why, in the current job, being a hostess and also a busser as well, it is okey.

Work History

Hostess

RESORT AT SQUAW, HYATT SELECT, HOTELS GROUP
Tahoe City, California
12.2021 - Current
  • To great and seat the guests
  • Help plan and coordinate timely seating of guests
  • Take reservations in person and over the phone
  • To use professional language at all times
  • Buss and set the tables
  • Help clean the restaurant after closing
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Location Guide

WORLD VISION
Lima, Peru
  • To guide over 50 guests through different parts of the event.
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.

Education

Bachelor's Degree in Psychology - Psychology

Peruvian University of Applied Sciences
Lima, Peru
12.2025

No Degree - English Language

Britanico
Lima, Peru
2019

High School Diploma -

Romeo Luna Victoria
Lima, Peru
12.2018

Skills

  • Excel , Power Point, Word
  • Warm and Welcoming
  • Guest Greeting and Seating
  • Flexible and Adaptable
  • Active Listening and Communication
  • Personable and Friendly
  • Reliable and Trustworthy
  • Team Player
  • Attention to Detail
  • Highly Organized

Hobbies

My main hobbies are reading, traveling and photography. My love for books and literature started when I was thirteen years old and since then I always carry a book with me. Also, I love traveling because it makes me meet new people, visit remote places and acquire knowledge about cultures and different ways of thinking. Yet, I do not do it very often due to my studies and economic situation, but the experiences that I have had before have proven me that it is something that I want to do more. On the other hand, I love taking pictures, because it makes me explore my creativity either in the pre-production or post-production process.

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Hostess

RESORT AT SQUAW, HYATT SELECT, HOTELS GROUP
12.2021 - Current

Location Guide

WORLD VISION

Bachelor's Degree in Psychology - Psychology

Peruvian University of Applied Sciences

No Degree - English Language

Britanico

High School Diploma -

Romeo Luna Victoria
Katiuska Lucero