Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Katja Stench-Taylor

Santa Maria,CA

Summary

I am a diligent and reliable individual with a strong work ethic, always ready to take on any task without hesitation. I possess exceptional adaptability, thriving in dynamic work environments, and consistently approaching my workplace with enthusiasm. My commitment lies in providing exceptional experiences and service to all customers, prioritizing their needs above all else. Moreover, I am a personable and affable individual who appreciates the achievements of others as much as my own. I actively seek out diverse hobbies, engage in various exercises, and explore different employment opportunities. This pursuit allows me to acquire valuable skills and experiences that will shape my future career path.

Overview

3
3
years of professional experience

Work History

Processor

Krispy Kreme
Santa Maria, CA
12.2023 - Current
  • Mixed icings, glazes, and other ingredients for use in decorating donuts.
  • Cleaned work surfaces and equipment between batches of donuts.
  • Prepared fillings for jelly-filled donuts.
  • Stocked shelves with freshly baked donuts throughout the day.
  • Ensured that all food items were stored at the appropriate temperature until ready for use.
  • Labeled containers with dates so that staff could easily identify when a product was made or due to expire.

Guest Experience Specialist

Petco
Santa Maria, CA
04.2023 - 12.2023
  • Excited guests by presenting high-energy and enthusiastic product and service promotions, by quickly meeting customer needs and by following up to confirm outstanding experiences.
  • Managed cash transactions and operated cash register efficiently.
  • Provided exceptional customer service by assisting customers with their inquiries and purchases.
  • Maintained clean and organized checkout area and ensured accurate pricing of products.
  • Demonstrated excellent multitasking skills by efficiently handling customer transactions while answering phone calls and addressing customer concerns.
  • Collaborated with team members to ensure smooth operations and timely completion of tasks
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.

Canine Coach

Dogtopia
Austin, TX
07.2022 - 01.2023
  • Established and maintained safe play environment for dogs.
  • Maintained clean and orderly play yards, kennels and cages.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Monitored animals during group play sessions for signs of aggressive or fearful behavior.
  • Protected animal health and wellbeing by keeping areas clean, organized and free of hazards.
  • Observed animals' physical conditions to detect illness and unhealthy conditions requiring medical care.
  • Accustomed each animal to feel of equipment by introducing devices and steadily increasing use.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Barista

Dutch Bros Coffee
Santa Maria, CA
12.2020 - 05.2022
  • Operated cash register, collected payments and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Greeted guests with pleasant smile and superior customer service.
  • Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
  • Trained new baristas on how to correctly build drinks and take customers' orders according to the company's standards.

Education

High School Diploma -

Texas Virtual Academies
Austin, TX
01.2023

California Virtual Academies
City Of Los Angeles, CA
06.2022

Skills

  • Credit card transactions
  • Cash register operation
  • POS system operation
  • Money handling
  • Espresso machine operation
  • Coffee expertise
  • Safe food handling practices
  • Employee training
  • Opening and closing procedures
  • Customer service
  • Calm under pressure
  • Speedy and efficient
  • Team player
  • Continuous development
  • Organizational skills
  • Product Labeling
  • Critical thinking
  • Friendly, positive attitude
  • Pet care instruction adherence
  • Reliable & trustworthy
  • Communication
  • People skills
  • Good work ethic
  • Multitasking
  • Energetic and Outgoing
  • Unloading Merchandise
  • Price Labeling Procedures
  • Stocking and Replenishing

Interests

  • Animals
  • Volunteer Work
  • Music
  • Traveling
  • Environmental impact
  • Dental office
  • Fashion/clothing

Timeline

Processor

Krispy Kreme
12.2023 - Current

Guest Experience Specialist

Petco
04.2023 - 12.2023

Canine Coach

Dogtopia
07.2022 - 01.2023

Barista

Dutch Bros Coffee
12.2020 - 05.2022

High School Diploma -

Texas Virtual Academies

California Virtual Academies

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Katja Stench-Taylor