Hi, I’m
Kat (Kathy) Vanty
Tallahassee,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
years of professional experience
1
Certification
1
Language
Work History
Osaka Japanese Steakhouse
Restaurant Waiter
2022.03 - 2024.02 (1 year & 11 months)
Job overview
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
Tallahassee Animal Shelter
Kennel Worker
2023.08 - 2024.01 (5 months)
Job overview
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to [State] health code guidelines.
- Reduced stress levels among boarding animals with consistent routines and calming enrichment activities.
- Supported training efforts for new hires, sharing best practices for animal care and kennel maintenance tasks.
- Reset procedure rooms between appointments and disinfected equipment.
North Florida Animal Hospital
Kennel Worker
2021.10 - 2022.11 (1 year & 1 month)
Job overview
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Promoted good hygiene in animals by seeing to grooming needs.
- Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
- Provided timely medical attention for animals through regular health checks and prompt communication with veterinary staff.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
Education
Tallahassee Community College , Tallahassee, FL
Associate of Arts from Biology
07.2024
Skills
- Food safety awareness
- High-volume dining
- Accurate money handling
- Ability to Lift 30 Pounds
- Professional Appearance
- Upselling and Cross Selling
- Workflow Coordination
- Food Preparation and Safety
- First Aid/CPR
- Public Speaking
- Friendly, Positive Attitude
- Data Entry
- Customer Service
- Multitasking Abilities
- Cleanliness
- Decision-Making
- Upselling
- Relationship Building
- Food and Beverage Service
- Upselling techniques
- High Energy and Stamina
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Kennel Worker
Tallahassee Animal Shelter
2023.08 - 2024.01 (5 months)
Restaurant Waiter
Osaka Japanese Steakhouse
2022.03 - 2024.02 (1 year & 11 months)
Kennel Worker
North Florida Animal Hospital
2021.10 - 2022.11 (1 year & 1 month)
Tallahassee Community College
Associate of Arts from Biology
- First Aid/CPR Certified
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