Katlina Gonzalez
Oxford,MS
Summary
Focused healthcare team member offering several years of delivering exceptional patient service and managing documentation needs. Accustomed to communicating openly with healthcare staff to optimize treatments and care planning. Diligent in tracking patient details, managing laboratory samples and providing skilled mobility support.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Energetic unit secretary with expertise in medical billing, patient chart maintenance and appointment scheduling to help facilitate superior patient care. Hardworking and detail-oriented with a proven history of successful team training and development.
Overview
5
5
years of professional experience
Work History
Patient Care Assistant
Baptist Memorial Hospital
Oxford
01.2020 - Current
- Answered patient call signals and signal lights to determine patients' needs.
- Used mobility devices to transport patients.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted physicians with examinations and procedures as needed.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Collected and labeled specimens to prepare for delivery to laboratory.
- Observed safety precautions when handling hazardous materials such as linens, soiled dressings or infectious waste.
- Provided care, comfort and emotional support to children and adolescents facing serious illnesses and medical procedures.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Helped maintain a clean environment in all areas assigned.
- Collected specimens from patients for laboratory testing purposes.
- Responded to bell or light signal calls to assist patients with needs.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Assisted with ambulation and positioning of patients according to their plan of care.
- Assisted with daily activities such as bathing, grooming, dressing, feeding, and transferring patients.
- Assisted with admission and discharge processes including completion of necessary paperwork.
- Notified senior staff of patient emergencies to optimize outcomes.
- Reported any changes in patient condition to the supervising nurse immediately.
- Ensured proper nutrition by providing meals, snacks and fluids to patients as instructed by medical staff.
- Assisted with patient admissions, discharges and transfers.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
- Recorded patient conditions and vital signs before and after medical operations.
- Provided emotional support for distressed patients and families during difficult times.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Used hospital-approved devices and techniques to transport and lift patients.
- Answered call lights promptly to ensure timely response to patient needs.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Monitored vital signs and reported changes to nursing staff.
- Monitored vital signs including pulse rate, temperature, respiration rate, and blood pressure.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Engaged with patient family and friends to provide courteous visit experience.
- Prepared rooms for incoming patients by stocking supplies and ensuring equipment is functioning properly.
- Supported unit efficiency by maintaining current and accurate clerical paperwork.
Unit Coordinator
Baptist Memorial Hospital
Oxford, MS
01.2020 - Current
- Provided customer service assistance to patients who had questions or concerns about their care plans.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Conducted unit greetings and orientations for newly admitted and transferred patients.
- Maintained unit supplies and equipment for medical staff and patient care needs.
- Coordinated patient admissions, transfers, and discharges to ensure seamless workflow and patient satisfaction.
- Maintained accurate records and documentation for all patients in the unit.
- Monitored patient flow to optimize scheduling and minimize wait times for procedures or consultations.
- Ensured the cleanliness and organization of the nursing station and patient areas to maintain a safe environment.
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
- Responded to patient call lights quickly and expedited appropriate follow-through.
- Assisted in the development of unit policies and procedures.
- Facilitated communication between healthcare providers throughout the organization.
- Compiled and submitted daily reports on patient admissions, discharges, and transfers for administrative use.
- Oversaw patient unit, providing daily functions such as grooming, bathing, feeding, and turning in bed.
- Answered and directed incoming calls, providing information or taking messages as appropriate for efficient communication.
- Monitored supplies inventory levels and placed orders when necessary.
- Backed up floor staff by keeping patients' rooms clean and orderly.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Scheduled medical appointments and coordinated transportation to medical facilities for patients.
- Coordinated patient transfers between units and other facilities.
- Participated in staff meetings and training sessions to stay informed of hospital policies and best practices.
- Answered patient call signals and signal lights to determine patients' needs.
- Measured vital signs, recorded data gathered and provided treatment assistance to nurses.
- Moved patients carefully into different positions to promote better body alignment and comfort.
- Supported grieving families by offering listening ear, compassion and kindness.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Maintained a safe environment for patient care through adherence to established safety guidelines and policies.
Education
High School Diploma -
Vardaman High School
Vardaman05-2025
Some College (No Degree) - Certified Nursing Assistant
Northwest Mississippi Community College
Senatobia, MSSkills
- Database coordination
- Healthcare operations
- Organizational standards
- ADL support
- Catheter care
- Patient monitoring
- Vital signs documentation
- Specimen collection
- Documentation
- Medical terminology
- OSHA compliance
- Infection control
- Dementia care
- Mobility assistance
- Organizational skills
- End-of-life care
- Risk management
- Safety protocols
- Blood glucose testing
- Nursing assistance
- Personal hygiene assistance
- Verbal and written communication
- Vital signs monitoring
- Proficient in [software]
- Multitasking
- Scheduling
- Room preparation
Timeline
Patient Care Assistant
Baptist Memorial Hospital
01.2020 - Current
Unit Coordinator
Baptist Memorial Hospital
01.2020 - Current
High School Diploma -
Vardaman High School
Some College (No Degree) - Certified Nursing Assistant
Northwest Mississippi Community College