Katlyn Camacho
San Antonio,TX
Summary
Dedicated Intake Specialist with a proven track record in conducting efficient intake interviews and summarizing data effectively. Known for establishing strong client connections and providing compassionate assistance while managing client files and prioritizing tasks to maximize productivity. Highly organized and reliable, adept at juggling multiple priorities with a positive attitude and commitment to team success. Eager to embrace additional responsibilities to contribute to organizational objectives and support overall team performance.
Overview
3
3
years of professional experience
Work History
Cashier
Bill Millers Bar-B-Q
San Antonio, TX
01.2025 - Current
- Processed customer transactions efficiently using POS systems.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with product inquiries and menu selections.
- Collaborated with team members to ensure smooth service during peak hours.
- Handled cash and credit transactions accurately, balancing cash drawer at end of shifts.
- Trained new staff on register operations and customer service protocols.
Internship Intake Coordinator
WESLEY HEALTH AND WELLNESS CENTER
San Antonio, TX
06.2023 - 08.2023
- Duration: 2 months
- The job I had was a summer Internship
- My role was being an Intake coordinator and taking calls from people who wanted to enroll at our program but I had to ask them a few questions first about their personal life and any insurance or taxes and mortgages they had or didn't have and also ask about their health and any medical or dental situations
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Contributed to a positive work environment through effective teamwork and open communication among colleagues.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
Education
High School Diploma -
SOUTH SAN ANTONIO HIGH SCHOOL
San Antonio, TX05.2025
Associate of Science -
Palo Alto College
San Antonio, TX05-2025
Bachelor's of Public Health -
The University of Texas At San Antonio
San Antonio, TX05-2029
Skills
- Powered By
- Insurance Verification
- Follow-up skills
- Multi-Line Phone Systems
- Appointment Scheduling
- Patient Scheduling
- Customer Service
- Multitasking and Organization
- Relationship Building
- Microsoft Office
- Customer service
- Customer assistance
- Patience and empathy
- Work ethic and integrity
- Cash handling
- Cleaning and sanitizing
- Issue resolution
- Complex Problem-solving
- Staff training
- Attention to detail
- Order packaging
Extracurricular activities
Played Volleyball, Softball, Basketball.
I was also in organizations in high school as in Interact club(volunteering).
Student Council (Secretary)
Timeline
Cashier
Bill Millers Bar-B-Q
01.2025 - Current
Internship Intake Coordinator
WESLEY HEALTH AND WELLNESS CENTER
06.2023 - 08.2023
High School Diploma -
SOUTH SAN ANTONIO HIGH SCHOOL
Associate of Science -
Palo Alto College
Bachelor's of Public Health -
The University of Texas At San Antonio