Katlyn Coates
Summary
Hardworking employee enthusiastic about learning more in the optometry field. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
EC Teacher's Assistant/Professional School Bus Driver
Catawba County Schools
Maiden, NC
08.2022 - Current
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
Stay at Home Mom
Self-employed
Kannapolis, NC/Maiden, NC
02.2020 - 08.2022
- Developed education and social programs to provide children with knowledge and skills for healthy, productive lives.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Administered basic first-aid and medication in emergency situations.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared meals and snacks for children based on dietary guidelines.
- Administered basic first-aid and medication in emergency situations.
Teachers Assistant/Professional School Bus Driver
Kannapolis City Schools
Kannapolis, NC
08.2019 - 02.2020
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
Special Needs School Bus Driver
Cabarrus County Schools
Concord, NC
12.2017 - 08.2019
- Drove bus along assigned route, picking up students.
- Enforced student behavior policies and responded to student emergencies.
- Completed logbooks, incident reports and other daily paperwork.
- Supervised students during loading, unloading and on bus.
- Identified and reported mechanical problems and safety hazards.
- Worked closely with school administration and transportation to maintain smooth operations.
- Executed proper and timely loading and unloading of passengers.
Assistant Restaurant Manager
SUBWAY®Restaurants
Kannapolis, NC
01.2016 - 05.2017
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Managed team of up to 12 restaurant staff, maintaining exceptional customer service and quality standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
Education
Associate of Applied Science - Culinary Arts
Johnson & Wales University - Charlotte
Charlotte, NC05.2015
High School Diploma -
Maiden High School
Maiden, NC05.2013
Skills
- Local Street Knowledge
- Safety Rules Compliance
- Traffic Law Compliance
- Local Routes Understanding
- Customer Accounts Management
- Ongoing Assistance
- Microsoft Word
- Conflict Management
- Records Preparation
- Problem Resolution
- Multi-Line Phone Systems
- Customer Satisfaction
Timeline
EC Teacher's Assistant/Professional School Bus Driver
Catawba County Schools
08.2022 - Current
Stay at Home Mom
Self-employed
02.2020 - 08.2022
Teachers Assistant/Professional School Bus Driver
Kannapolis City Schools
08.2019 - 02.2020
Special Needs School Bus Driver
Cabarrus County Schools
12.2017 - 08.2019
Assistant Restaurant Manager
SUBWAY®Restaurants
01.2016 - 05.2017
Associate of Applied Science - Culinary Arts
Johnson & Wales University - Charlotte
High School Diploma -
Maiden High School