Katlyn Farish
Mobile,AL
Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth. Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.
Overview
8
8
years of professional experience
Work History
Collections Paralegal
McPhail Sanchez, LLC
03.2022 - Current
- Identified and discussed with management opportunities for improvements to procedures and internal controls.
- Adhered to fair debt collection practices.
- Conducted detailed client intakes and entered information into company database.
- Conducted background investigations on defendant.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Prepared legal briefs, motions, and pleadings.
- Communicated pertinent information to clients via phone, email, and mail.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
Training Director
Chick Fil A
06.2019 - 03.2023
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Managed development of e-learning training materials and activities to enhance learning experiences.
Sales Lead
Pandora
11.2020 - 03.2022
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Lead Key Holder
Hot Topic
01.2019 - 07.2019
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Streamlined opening and closing procedures as integral member of store staff.
Team Lead
Kinnucans Specialty Outfitters
01.2016 - 05.2018
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Education
Point University
Atlanta, GAUniversity of South Alabama
10.2023
University of Mississippi
12.2018
Skills
- Professional Development
- Debt Calculations Knowledge
- Case Documentation
- File Management
- Team Direction
- Business Administration
References
References available upon request.
Timeline
Collections Paralegal
McPhail Sanchez, LLC
03.2022 - Current
Sales Lead
Pandora
11.2020 - 03.2022
Training Director
Chick Fil A
06.2019 - 03.2023
Lead Key Holder
Hot Topic
01.2019 - 07.2019
Team Lead
Kinnucans Specialty Outfitters
01.2016 - 05.2018
Point University
University of South Alabama
University of Mississippi
Similar Profiles
Yadira TorresYadira Torres
Accounts Payable/Accounts Receivable Clerk at F Sanchez Transportation LLCAccounts Payable/Accounts Receivable Clerk at F Sanchez Transportation LLC
Destiny SanchezDestiny Sanchez
Insurance Agent at Brian Sanchez Insurance LLCInsurance Agent at Brian Sanchez Insurance LLC
Hannah HuntHannah Hunt
Owner/operator at Sanchez And Sons LlcOwner/operator at Sanchez And Sons Llc