Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katlyn K Quezada

Keller

Summary

A very reliable and dedicated self motivated professional with demonstrated strengths in customer service, time management, impacting the community and trend tracking. Has versatile experiences with a range working with the general population, athletes at all levels, and vulnerable populations. Recently graduated with a M.S. in Counseling and Kinesiology, and now obtaining another masters in Social Work.

Overview

8
8
years of professional experience

Work History

Intern

Tarrant County Probate Court
01.2025 - Current
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Facilitated the biopsychosocial skill set when meeting with clients and conducting my reports.
  • Maintained a professional manner at all times when meeting with new clients and utilized the NASW code of ethics to ensure the safety of all clients involved.
  • Contributed with other interns and supervisor during weekly meetings for improving our knowledge as court visitors and social workers


Intern

APEC-Built 4 It
03.2023 - Current
  • Answers telephone calls and emails each day to offer information and direct callers to company personnel.
  • Works with insurance companies for outpatient payments regarding physical therapy and chiropractic services.
  • Maintains organization for scheduling needs and completes all other tasks from medical providers in a fast pace environment.

Bartender

Pappadeaux
07.2019 - Current
  • Serviced guests with warm conversation, building bar loyalty and encouraging repeat business.
  • Operated POS systems, entered orders, accepted payments, made change, and conducted credit card transactions.
  • Encouraged current products and limited promotions to upsell beverage orders.
  • Upgraded customer service expectations to earn positive feedback.
  • Balanced efficiency with exceptional service to manage guests in high-volume environment.

Intern

Sports Academy
05.2021 - 08.2021
  • Coached athletes through work out programs
  • Oversaw athletes during recovery such as providing the correct nutrients, tracking counter movement jumps and daily wellness results.
  • Performed manual labor tasks to detailed instructions from supervisors.
  • Achieved exceptional customer service to bolster strong relationships and build positive experiences.

Server

Posados
03.2017 - 06.2019
  • Mastered any menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.
  • Adhered to all safety, sanitization, and food handling guidelines and regulations.
  • Executed enhanced hospitality and customer service while greeting tables.
  • Trained new servers in company policies, guest service standards and best practices.

Education

Master of Science (M.S.) - Kinesiology and Counseling

University of North Texas
Denton, Texas
05.2023

Bachelor of Science (B.S.) - Kinesiology; Minor in Psychology

University of North Texas
Denton, Texas
12.2020

Skills

  • Sales and marketing
  • Identification verification
  • Hospitality and accommodation
  • Guest relations
  • Problem-solving
  • Time Management
  • Goal-oriented mindset
  • Client relationships
  • Professionalism and etiquette
  • Strong academic record
  • Interpersonal skills
  • Self motivation
  • Athletic Wellness Coaching
  • Performance Enhancement Training
  • Teamwork and collaboration
  • Quick learner

Timeline

Intern

Tarrant County Probate Court
01.2025 - Current

Intern

APEC-Built 4 It
03.2023 - Current

Intern

Sports Academy
05.2021 - 08.2021

Bartender

Pappadeaux
07.2019 - Current

Server

Posados
03.2017 - 06.2019

Bachelor of Science (B.S.) - Kinesiology; Minor in Psychology

University of North Texas

Master of Science (M.S.) - Kinesiology and Counseling

University of North Texas

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