Sales and business development professional experienced in lead generation and customer relationship management. Developed client relationships, identified needs, and generated new business opportunities. Certified in Office Administration, Medical Assisting, and Medical Coding, with expertise in medical transcription and documentation.
Hi, I’m
KATLYN LAMBERT
Summary
Work History
Independent Sales & Business Development, Louisiana
Current
Job overview
- Developed and maintained relationships with customers and local business owners.
- Marketed and sold original artwork, custom commissions, and creative services.
- Negotiated pricing and managed customer transactions.
- Generated repeat business through excellent customer service and follow-up.
- Utilized networking and relationship-building to create new business opportunities.
Vincent Carracci, Louisiana
Personal Assistant
Current
Job overview
- Coordinated schedules, meetings, travel arrangements, and client communications to ensure seamless operations.
- Cultivated relationships with vendors, clients, and business associates to support business objectives.
- Maintained relationships with vendors, clients, and business associates.
- Handled confidential information with professionalism and discretion.
- Acted as primary point of contact for business-related matters, facilitating effective communication and issue resolution.
Gutter Company
Lead Generation Specialist
Current
Job overview
- Generated qualified sales leads through targeted outbound outreach and effective customer engagement.
- Scheduled consultations and appointments, enhancing efficiency for sales representatives.
- Consistently met outreach and lead-generation objectives.
- Built rapport with prospective customers, uncovering and qualifying sales opportunities.
- Maintained customer databases and tracked prospect activity.
Four Seasons Hotel New OrleansNew Orleans
Concierge
Current
Job overview
- Provided personalized customer service to guests from diverse backgrounds, enhancing their overall experience.
- Coordinated services and accommodations to effectively resolve customer concerns, ensuring a positive stay.
- Coordinated services and accommodations while resolving customer concerns.
- Collaborated with multiple departments to facilitate seamless guest experiences and maintain high satisfaction levels.
- Demonstrated professionalism in a high-end hospitality environment.
Medical Office
Medical Transcriber
Current
Job overview
- Transcribed physician notes, patient encounters, and medical reports, ensuring clarity and precision for effective communication.
- Maintained confidentiality of medical records and documentation, safeguarding patient information and compliance with regulations.
- Reviewed reports for accuracy in spelling, grammar, and medical terminology, enhancing quality of documentation.
- Demonstrated exceptional attention to detail and organizational skills.
- Assisted with administrative and office support functions.
Education
Ascension CollegeGonzales, Louisiana
Certified from Office Administration, Medical Assisting, Medical Coding
University Overview
Relevant Areas of Study: Medical Terminology, Healthcare Documentation, Medical Records Management, Administrative Procedures, Business Communications, Data Entry & Documentation, Office Technology
Skills
- Business Development
- Sales & Prospecting
- Lead Generation
- Territory Development
- Account Management
- Customer Retention
- Relationship Building
- Client Acquisition
- Customer Service Excellence
- Contract & Price Negotiation
- Office Administration
- Medical Administration
- Medical Coding
- Medical Transcription
- Report Preparation & Documentation
- Microsoft Office Suite
- Google Workspace
- Data Entry & Records Management
- Analytical and critical thinking
- Networking strategies
- Effective communication
- Confidential information handling
- Transaction negotiation
- Lead generation
- Research
- Good Telephone Etiquette
- Planning
- Team management
- Friendly, positive attitude
- Administrative support
- Data organization
- Relationship building
- Problem resolution
Accomplishments
Accomplishments
- Generated qualified leads and developed customer relationships through proactive outreach.
- Successfully maintained long-term professional relationships with clients and business contacts.
- Experience presenting services and solutions to prospective customers.
- Demonstrated ability to identify customer needs and recommend effective solutions.
- Proven record of professionalism, communication, and customer service excellence.
Additional Information
Additional Information
Strong verbal and written communication skills., Experienced in customer-facing environments., Comfortable with local and regional travel., Proficient in Microsoft Office, Google Workspace, and administrative software., Valid Driver's License.Timeline
Independent Sales & Business Development
Current
Personal Assistant
Vincent Carracci
Current
Lead Generation Specialist
Gutter Company
Current
Concierge
Four Seasons Hotel New Orleans
Current
Medical Transcriber
Medical Office
Current
Ascension College
Certified from Office Administration, Medical Assisting, Medical Coding