Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katlyn Martinez

Orlando,FL

Summary

Dynamic hospitality professional with extensive experience at Perry's Steakhouse & Grille, excelling in customer service and menu knowledge. Proven ability to lead private events and train staff, ensuring exceptional dining experiences. Skilled in conflict resolution and bar service preparation, consistently delivering high-quality service in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Freelance Bartender

Self-employed
Frisco, Texas
09.2020 - 05.2025
  • Greeted customers and provided excellent customer service.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Neatly sliced and pitted fruit for garnishing drinks.

Server

Perrys Steakhouse & Grille
Frisco, Texas
06.2020 - 05.2025
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Ensured that each guest was served courteously, quickly, and efficiently throughout several steps of service.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Served large sections of up to six tables at a time, with highly efficient and timely service, giving full detailed menu tours of our vast prime steak, wagyu, and seafood selection, as well as wine pairings.
  • Served as lead on countless private parties, consisting of rehearsal dinners, special occasions, and corporate events/meetings of up to 100 people at a time.

Restaurant Hostess

Don Chepos
Wellington, FL
03.2016 - 01.2019
  • Greeted customers and escorted them to their tables.
  • Provided menus and answered questions about menu items and specials.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Managed reservations, waitlists, and special requests for large parties.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Education

High School Diploma -

Lebanon High School
Frisco, TX
06-2020

Skills

  • Customer service
  • Menu knowledge
  • Time management
  • Attention to detail
  • Effective communication
  • Hospitality service expertise
  • Bar service preparation
  • Conflict resolution

Timeline

Freelance Bartender

Self-employed
09.2020 - 05.2025

Server

Perrys Steakhouse & Grille
06.2020 - 05.2025

Restaurant Hostess

Don Chepos
03.2016 - 01.2019

High School Diploma -

Lebanon High School

Similar Profiles

CREATE PROFILE