Katlyn Murray
Lake Charles,LA
Summary
Dynamic and dedicated professional with a strong background in customer service at Rouses Market. Proven ability to enhance customer experiences through effective communication and problem-solving. Skilled in money handling and training new team members, consistently achieving sales targets while maintaining high standards of integrity and work ethic.
Overview
3
3
years of professional experience
Work History
Cashier/Florist
Rouses Market
Lake Charles, LA
07.2025 - 02.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced register at end of shifts.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on procedures and best practices.
- Helped maintain flowers and made bouquets for customers
Team Member
Smoothie King
Moss Bluff, La
03.2023 - 07.2025
- Prepared and blended smoothies according to customer specifications, ensuring quality and consistency.
- Maintained clean and organized workstations, adhering to health and safety standards.
- Assisted customers with menu selections, providing knowledge on ingredients and nutritional benefits
- Trained new team members on operational procedures and customer service practices to ensure a smooth onboarding process.
- Collaborated with team members to optimize workflow during busy shifts, enhancing overall service speed.
- Monitored inventory levels, restocking supplies as needed.
Sales Associate
Boot Barn
Lake Charles, LA
02.2025 - 04.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained merchandise displays, promoting brand visibility and product accessibility.
- Collaborated with team members to achieve daily sales targets through effective communication.
- Participated in inventory management, ensuring stock levels were maintained for optimal sales performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Sam Houston High School
Moss Bluff, LA05.2024
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Money handling
Timeline
Cashier/Florist
Rouses Market
07.2025 - 02.2026
Sales Associate
Boot Barn
02.2025 - 04.2025
Team Member
Smoothie King
03.2023 - 07.2025
High School Diploma -
Sam Houston High School