Nidia Guerena
Burleson,USA
Summary
Efficient and detail-oriented exceptional customer service professional with 12 years of Attention to detail in a fast paced environment. Has a great work ethic along side with integrity, Proven track record in providing exceptional customer service, managing multiple projects and implementing safety based strategies. Skilled in Floral design, Nursery, Propagating, Fertilizing , and housekeeping experience. Proficient in POS systems and cash handling. Seeking a role that utilizes my experience and skills in a Family setting environment.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Florist/Cashier
Market Street
Mansfield, TX
12.2025 - Current
- Created unique floral arrangements for various occasions such as weddings, birthdays, and corporate events
- Sourced high-quality flowers from local vendors and maintained inventory levels to meet demand
- Collaborated with event planners, wedding coordinators, and other professionals in the industry for seamless execution of events, Assisted in the setup of floral displays at venues according to client specifications for optimal visual impact
- Trained new team members on proper handling of flowers, arrangement techniques, and customer service protocols
- Managed flower care and maintenance including watering, pruning, and conditioning to extend their lifespan
Florist/Cashier
Market Street
Kaneohe, HI
10.2023 - 10.2025
- Created unique floral arrangements for various occasions such as weddings, birthdays, and corporate events
- Sourced high-quality flowers from local vendors and maintained inventory levels to meet demand
- Collaborated with event planners, wedding coordinators, and other professionals in the industry for seamless execution of events, Assisted in the setup of floral displays at venues according to client specifications for optimal visual impact
- Trained new team members on proper handling of flowers, arrangement techniques, and customer service protocols
- Managed flower care and maintenance including watering, pruning, and conditioning to extend their lifespan
Fleet Service Agent
AMERICAN AIRLINES
Dallas-Fort Worth, TX
07.2023 - 10.2023
- Loaded and unloaded cargo, mail, and baggage from aircraft using appropriate equipment and following safety protocols
- Operated ground support equipment such as tugs, belt loaders, and forklifts to transport cargo and baggage to/from aircraft
- Accurate weight distribution of cargo and baggage on the aircraft to maintain proper balance
- Performed inspections of ramp areas to identify any hazards or debris that could pose a safety risk
- Collaborated with flight crew members to ensure timely departure by completing all necessary tasks efficiently
ICQA Warehouse Associate
TARGET DISTRIBUTING Center
Midlothian, TX
09.2020 - 11.2022
- Conducted thorough inspections of products and materials to ensure compliance with quality standards
- Collaborated with production teams to address quality issues and implement corrective actions
- Maintained accurate records of inspection results, test data, and other quality control documentation
- Trained new employees on quality control processes and procedures
- Conducted audits of locations and employees for accuracy.
ICQA Warehouse Associate
TARGET DISTRIBUTING Center
Midlothian, TX
09.2020 - 11.2022
- Conducted thorough inspections of products and materials to ensure compliance with quality standards
- Collaborated with production teams to address quality issues and implement corrective actions
- Maintained accurate records of inspection results, test data, and other quality control documentation
- Trained new employees on quality control processes and procedures
- Conducted audits of locations and employees for accuracy.
Supply Chain Associate
MILLERCOORS BREWERY
Fort Worth, TX
03.2007 - 08.2018
- Managed inventory levels to ensure optimal stock availability and minimize excess or obsolete inventory
- Coordinated logistics activities, including transportation, warehousing, and distribution, to ensure timely delivery of goods
- Developed and maintained strong relationships with key stakeholders such as suppliers, manufacturers, and distributors
- Conducted regular audits of inventory accuracy to identify discrepancies and implement corrective actions
- Assisted in the development of standard operating procedures (SOPs) for various supply chain processes
- Supported product launches by coordinating production schedules with suppliers to meet customer demand timelines
- Investigated and resolved inventory discrepancies through root cause analysis, implementing process improvements to prevent future occurrences
- Coordinated product recalls or returns, working closely with suppliers, distributors, and customers to minimize impact on operations
Supply Chain Associate
MILLERCOORS BREWERY
Fort Worth, TX
03.2007 - 08.2018
- Managed inventory levels to ensure optimal stock availability and minimize excess or obsolete inventory
- Coordinated logistics activities, including transportation, warehousing, and distribution, to ensure timely delivery of goods
- Developed and maintained strong relationships with key stakeholders such as suppliers, manufacturers, and distributors
- Conducted regular audits of inventory accuracy to identify discrepancies and implement corrective actions
- Assisted in the development of standard operating procedures (SOPs) for various supply chain processes
- Supported product launches by coordinating production schedules with suppliers to meet customer demand timelines
- Investigated and resolved inventory discrepancies through root cause analysis, implementing process improvements to prevent future occurrences
- Coordinated product recalls or returns, working closely with suppliers, distributors, and customers to minimize impact on operations
Warehouse Worker/Forklift Operator
Target Distribution center
Fontana, CA
05.1999 - 05.2006
- Trained new hires on proper handling and storage techniques to minimize product damage during the return process
- Operated forklifts and other warehouse equipment to safely load, unload, and transport materials
- Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
- Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
- Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
- Collaborated with team members to optimize workflow efficiency and meet daily production goals
- Performed quality control checks on outgoing shipments to ensure products met customer specifications
Warehouse Worker/Forklift Operator
Target Distribution center
Fontana, CA
05.1999 - 05.2006
- Trained new hires on proper handling and storage techniques to minimize product damage during the return process
- Operated forklifts and other warehouse equipment to safely load, unload, and transport materials
- Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
- Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
- Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
- Collaborated with team members to optimize workflow efficiency and meet daily production goals
- Performed quality control checks on outgoing shipments to ensure products met customer specifications
Teacher's Assistant
Colton Unified school district
Colton, CA
01.1994 - 04.1995
- Teachers Aide for RSP Children , Modify Curriculum for a learning experience of Children with disabilities.
- Assist Teacher with daily assignment's.
Teacher's Assistant
Colton Unified school district
Colton, CA
01.1994 - 04.1995
- Teachers Aide for RSP Children , Modify Curriculum for a learning experience of Children with disabilities.
- Assist Teacher with daily assignment's.
Education
SOME COLLEGE - undefined
Chaffey College
Rancho Cucamonga, CA04.1994
High school diploma or GED - undefined
Fontana High School
Fontana, CA06.1993
Child Development Certificate. - undefined
ROP
Skills
- Customer support
- RF scanner
- Order tracking
- Defect detection
- Materials handling
- Cashiering
- Order picker
- Flexibility
- Workday
- Customer inquiry handling
- Order shipping
- Quality Assurance
- Communication skills
- Customer service
- Productivity software
- Attention to detail
- Supply Chain
- Stocking
- Clerical experience
- Pricing
- Computer literacy
- Interactive activities lessons
- Classroom behavior management
- Swimming
- Delivery driver experience
- Caregiving
- Hospitality
- Customer service problem-solving
- Food preparation
- Floral arrangement design
- Mobile devices
- Organizational Skills
- Gardening
- POS
- Record keeping
- Floral Design
- Pallet jack
- Quality Control
- Meal preparation
- Behavior management
- Records management
- Front desk
- Clean workspace maintenance
- Personal assistant experience
- Experience with children
- Nannying
- Multitasking
- Typing
- Materials management
- Leadership
- Adult education
- Workplace health and safety regulatory compliance
- Dog handling
- Sanitation procedures
- Pruning
- Shipping & receiving
- Climbing
- Computer skills
- Logical consequences disciplinary approach
- Quality inspection
- Computer operation
- Stock organizing
- Sanitation
- Laundry
- Janitorial experience
- Outdoor work
- Cash handling
- Teamwork
Certification
- Driver's License, 2024-09-01, 2032-09-01
- CPR Certification, 2023-08-01, 2025-08-01
- Non-CDL Class C
- Forklift Certification
- AED Certification
- Infant & Toddler Certification
- First Aid Certification
- TWIC Card
Languages
Spanish
English
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Availability: Anywhere, Authorized to work in the US for any employer
Timeline
Florist/Cashier
Market Street
12.2025 - Current
Florist/Cashier
Market Street
10.2023 - 10.2025
Fleet Service Agent
AMERICAN AIRLINES
07.2023 - 10.2023
ICQA Warehouse Associate
TARGET DISTRIBUTING Center
09.2020 - 11.2022
ICQA Warehouse Associate
TARGET DISTRIBUTING Center
09.2020 - 11.2022
Supply Chain Associate
MILLERCOORS BREWERY
03.2007 - 08.2018
Supply Chain Associate
MILLERCOORS BREWERY
03.2007 - 08.2018
Warehouse Worker/Forklift Operator
Target Distribution center
05.1999 - 05.2006
Warehouse Worker/Forklift Operator
Target Distribution center
05.1999 - 05.2006
Teacher's Assistant
Colton Unified school district
01.1994 - 04.1995
Teacher's Assistant
Colton Unified school district
01.1994 - 04.1995
SOME COLLEGE - undefined
Chaffey College
High school diploma or GED - undefined
Fontana High School
Child Development Certificate. - undefined
ROP