Open To Work
Katlyn Pereida
World Car Kia
Pleasanton,TX
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Service Advisor/WriterManagerCustomer Service RepresentativeData Entry ClerkAdministrative Assistant
Work Type
Full Time
Location Preference
RemoteOn-Site
Location:
San Antonio, TXSouth Texas
Open to relocation:
Yes
Important To Me
Work-life balanceCompany CultureWork from home optionHealthcare benefitsPaid time offFlexible work hoursPersonal development programsCareer advancement
11
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Service Advisor/Writer
1 Year 3 Months- Customer satisfaction, Coordinated appointments for clients, Processed invoices for customer transactions, Oversaw warranty services for customer satisfaction, and Evaluated repair costs for customer quotes.
- Provided exceptional customer service by addressing inquiries and concerns effectively.
- Coordinated service schedules, ensuring optimal workflow and timely vehicle repairs.
- Assisted technicians in diagnosing vehicle issues, enhancing repair accuracy and efficiency.
Sales associate
9 Months- Stocked and organized merchandise on shelves to enhance store presentation.
- Assisted customers in selecting products to enhance shopping experience.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Trained new associates on product knowledge and sales techniques.
Cashier
1 Year 7 Months- Ensured store was well-stocked and maintained to enhance customer shopping experience.
- Processed customer transactions efficiently using POS systems.
- Managed cash drawer and ensured accurate balancing at shift end.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
Manager
7 Months- Duties: customer service, billing, scheduling, housekeeping, and invoicing.
- Oversaw daily hotel operations, ensuring compliance with brand standards and guest satisfaction.
- Implemented staff training programs to enhance service quality and operational efficiency.
- Developed and monitored budgets, optimizing resource allocation for cost-effective management.
Caregiver
3 Months- Assisted client with daily living activities in a home setting, hospice care, therapy, housekeeping, and end of life care.
- Provided compassionate personal care to clients, ensuring comfort and well-being.
- Assisted with daily living activities, fostering independence and dignity for individuals.
- Developed personalized care plans, tailoring support to meet specific needs of clients.
Caregiver
10 Months- Supported clients in managing daily tasks and enhancing quality of life with daily activities, dementia care, and hospice care.
- Provided personal care and assistance with daily living activities for clients.
- Developed customized care plans based on individual needs and preferences.
- Monitored health conditions, reporting changes to healthcare professionals as needed.
Caregiver
3 Months- Assisted clients with daily activities, including bathing, meal preparation, and light housekeeping, to enhance comfort and well-being.
- Provided compassionate care to clients, enhancing their quality of life through daily support.
- Assisted clients with personal hygiene and grooming routines, ensuring dignity and comfort.
- Monitored client health conditions and reported changes to healthcare professionals for timely interventions.
Caregiver
5 Months- Assisted clients with daily activities, including meal preparation, light housekeeping, and running errands to enhance their quality of life.
- Provided compassionate care and support for daily living activities, enhancing client comfort and safety.
- Assisted clients with mobility and personal hygiene, promoting independence and dignity.
- Monitored client health conditions, documenting changes to ensure timely medical interventions.
Office clerk
6 Months- Managed telephone communications to assist customers, billing, treatment plans, data entry, scheduling, and customer service.
- Processed patient records and ensured accuracy in data entry.
- Coordinated schedule for dental appointments, optimizing workflow efficiency.
- Managed inventory of office supplies, maintaining optimal stock levels.
Telephone Operator
1 Year 5 Months- Answered and directed calls for hospitals, doctors, patients, and emergency services to ensure efficient communication and timely responses.
- Managed high call volumes efficiently while ensuring prompt and accurate message delivery.
- Operated multi-line phone systems to facilitate seamless communication for clients and staff.
- Trained new operators on call handling protocols and customer service best practices.
Cashier
1 Year- Provided customer service while handling payments at front and back, Collected parts from inventory as requested, Shipment Invoices and Monitored stock levels to ensure availability.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Provided exceptional customer service by addressing inquiries and resolving issues.
Education
High School Diploma
GPA: 3.5 GPA
Skills
Client-focused
Quick learner
Computer proficient Microsoft Office File/records maintenance Excel in Client Relations
Customer Service
Responsible.
Customer service
Computer skills
Multitasking and organization
Vehicle maintenance
Strong work ethic
Attention to detail
Team player mentality
Complaint resolution
Workflow management
Data processing
Data entry
Records management
Timeline
Service Advisor/Writer
World Car Kia
07.2024 - 10.2025Read More
Sales associate
Gills Boots
10.2023 - 07.2024Read More
Manager
Microtel Inn Manager
10.2022 - 05.2023Read More
Cashier
Murphy USA
06.2022 - 01.2024Read More
Caregiver
Private Caregiver
02.2022 - 05.2022Read More
Caregiver
Promise Senior Solutions
04.2021 - 02.2022Read More
Caregiver
Legends home health
11.2019 - 02.2020Read More
Caregiver
We are family home care
06.2019 - 11.2019Read More
Office clerk
United Dental Centers
11.2017 - 05.2018Read More
Telephone Operator
MedPro Answering Service
01.2016 - 06.2017Read More
Cashier
Advance Auto Parts
04.2015 - 04.2016Read More
Morton Senior High School
High School Diploma
Read More