Katlyn Reitz
Sandy Ridge,Pennsylvania
Summary
Dynamic sales professional with extensive experience at Yelp, recognized for excellence in telephonic sales and customer relations. Proven ability to enhance team performance as Assistant Manager at Enterprise RAC, resulting in increased customer satisfaction. Demonstrates strong task management and communication skills, consistently exceeding sales targets through strategic lead sourcing and prioritization. Aiming to leverage expertise in a challenging role that promotes growth and innovation.
Overview
7
7
years of professional experience
Work History
Account Executive
Yelp
04.2023 - Current
- Facilitated increased visibility by verifying maximum use of the platform for clients.
- Consistently achieved daily key performance indicators.
- Initiated contact with prospects via outbound calls.
- Enhanced sales and productivity via consistent Salesforce pipeline oversight.
Customer Account Representative
Rent-A-Center
Clearfield, PA
02.2022 - 04.2023
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Offered strong customer service skills, keeping customers satisfied and increasing personal sales annually
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
Sales Consultant
COURTESY MOTORS
Altoona, PA
02.2021 - 02.2022
- Successfully closed sales daily of product while maintaining a focus on growing leads
- Increased personal average sales revenue month over month, resulting in an increase of in annual revenue
- Maintained and built customer lead log, contacting them daily and following up with prior leads
Assistant Manager
Enterprise RAC
State College, PA
07.2017 - 03.2020
- Continually updated a leadership resume and honed skills by participating in various management trainings
- Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
- Provided customer service and was involved in training new team members
Education
Hospitality Restaurant Management -
IUP
Indiana, PA12.2010
Culinary Arts -
IUP Culinary School
Punxsutawney, PA11.2007
Skills
- Task Management Expertise
- Computer Skills
- Prioritization and Time Management
- Sales Expertise
- Leadership Experience
- Customer Relations
- Effective Lead Sourcing
- Effective Communication
- Telephonic Sales
Timeline
Account Executive
Yelp
04.2023 - Current
Customer Account Representative
Rent-A-Center
02.2022 - 04.2023
Sales Consultant
COURTESY MOTORS
02.2021 - 02.2022
Assistant Manager
Enterprise RAC
07.2017 - 03.2020
Hospitality Restaurant Management -
IUP
Culinary Arts -
IUP Culinary School
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