
Experienced in providing comprehensive information on hotel services and amenities, effectively addressing customer inquiries and enhancing guest satisfaction. Demonstrated ability to upsell additional services, contributing to increased revenue through strategic recommendations. Collaborated with various departments, including housekeeping and maintenance, to ensure timely resolution of guest needs and complaints. Maintained a thorough understanding of hotel policies and procedures, facilitating seamless operations and improved guest experiences.
Work as inspectors, help with room cleaning,