Katoria Green
Memphis,TN
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
7
7
years of professional experience
Work History
Mail Sorter
Fed Ex Ground
Memphis, TN
10.2022 - Current
- Sorted incoming mail efficiently, ensuring timely distribution to appropriate departments.
- Operated advanced sorting machinery, maintaining optimal performance and minimizing errors.
- Implemented workflow improvements, increasing sorting accuracy and reducing processing time.
- Monitored inventory levels of supplies, coordinating replenishment with management as needed.
- Collaborated with cross-functional teams to streamline mail handling processes and improve service delivery.
Stocker
Walmart
Memphis, TN
04.2020 - 08.2022
- Organized merchandise displays to enhance product visibility and improve customer shopping experience.
- Collaborated with team members to optimize stocking processes and maintain store organization.
- Monitored product expiration dates, ensuring compliance with quality standards and minimizing waste.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Cashier
Lit Grocery
Memphis, TN
08.2018 - 04.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced till at end of shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff on register operations and customer engagement best practices.
Education
HIGH SCHOOL DIPLOMA - undefined
Craigmont High
Memphis, TN05.2023
Skills
- Handling and sorting mail
- Reliability and punctuality
- Accuracy and precision
- Reading comprehension
- Retail sales
Timeline
Mail Sorter
Fed Ex Ground
10.2022 - Current
Stocker
Walmart
04.2020 - 08.2022
Cashier
Lit Grocery
08.2018 - 04.2020
HIGH SCHOOL DIPLOMA - undefined
Craigmont High