Katreena Cavin
Baton Rouge Urology Group / Our Lady of the Lake Physician Group
Denham Springs,LA
13
years of professional experience
Healthcare professional with 13 years of experience supporting physicians, clinical teams, and patients in fast-paced outpatient specialty practices. Extensive daily experience using Epic EHR to manage clinical documentation, order entry, referrals, scheduling, and clinical workflows. Currently pursuing a Bachelor of Applied Arts & Sciences in Health Services Administration with a focus on healthcare informatics and healthcare operations. Passionate about improving clinical workflows and leveraging technology to enhance patient care and operational efficiency.
Work History
Medical Assistant
5 Years 4 Months- Utilize Epic EHR daily to support clinical documentation, order management, referrals, scheduling, and outpatient workflow coordination.
- Serve as an informal Epic resource by assisting coworkers with Epic navigation, workflow questions, and documentation processes.
- Collaborate across multidisciplinary teams to support efficient clinical workflows and high-quality patient care.
- Identify workflow challenges and recommend practical process improvements to enhance operational efficiency.
- Coordinate referrals, prior authorizations, diagnostic testing, medication refills, and follow-up care through Epic.
- Recognized as a Top Performer for consistently delivering high-quality work, demonstrating reliability, and serving as a trusted resource for coworkers.
Medical Assistant
4 Years- Utilized the electronic health record to support clinical documentation and coordinate patient care.
- Assisted providers with cardiac testing, patient triage, and clinical procedures.
- Collaborated with multidisciplinary teams to support efficient, high-quality patient care.
Medical Assistant
3 Years 6 Months- Performed allergy testing and administered immunotherapy.
- Educated patients on treatment plans, medications, and follow-up care.
- Maintained accurate electronic documentation while supporting efficient clinical workflows.
Education
Bachelor of Applied Arts And Science - Health Services Administration
- Healthcare Informatics
- Health Information Technology
- Healthcare Operations
- Quality Improvement
- Project Management
Diploma - Medical Assistant
Skills
Epic Electronic Health Record (EHR)
Clinical Workflow Knowledge
Healthcare Operations
End User Support
Workflow Improvement
Process Improvement
Electronic Medical Records (EMR)
Clinical Documentation
Cross-Functional Collaboration
Patient Care Coordination
HIPAA Compliance
Microsoft Office
Problem Solving
Timeline
Medical Assistant
Baton Rouge Urology Group / Our Lady of the Lake Physician Group
04.2021 - CurrentRead More
Medical Assistant
Baton Rouge Cardiology Center
04.2017 - 04.2021Read More
Medical Assistant
The Allergy And Asthma Center
10.2013 - 04.2017Read More
East Texas A&M University
Bachelor of Applied Arts And Science from Health Services Administration
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Delta College of Arts And Technology
Diploma from Medical Assistant
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