Katrel Wilson

• Responded to patient requests with appropriate clinical and personal assistance.
• Evaluated patient histories, complaints, and current symptoms.
• Reviewed patient history to verify conditions and current medications.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Administered immunizations and injections to patients.

Position: Fulltime 06/2023 to current

Reason for leaving: I am still employed, looking for better benefits.

• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
• Administered immunizations and injections to patients.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Reviewed patient history to verify conditions and current medications.
• Evaluated patient histories, complaints, and current symptoms.
• Took samples to complete diagnostic and routine assessment tests.

Position: Fulltime 01/2023-05/2023

• Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
• Obtained case history and gathered triage information to determine appropriate avenue for care.
• Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
• Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
• Verified, updated and communicated patient history prior to clinic appointments and procedures with providers.
• Advised patients on pre- and post-operative instructions, medication administration and symptoms indicating emergency care.
• Administered medications and injections to patients.
• Provided patient education on health care issues and prescribed medications.
• Took samples to complete diagnostic and routine assessment tests.
• Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and FMLA paperwork.

Position: Fulltime from 10/2022 to 01/2023

• Educated clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and access to resources.
• Assisted clients in enrolling and re-engaging in appropriate medical care.
• Distributed condoms to promote use for HIV-infected persons and persons at highest risk of acquiring HIV.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
• Comforted and counseled patients and families throughout care process.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Performed HIV tests and interpreted test results, recording and maintaining test results in state database and Cerner.
• Collaborated with case managers to assist clients in identifying resources for mental health treatment, substance abuse programs, domestic violence services and housing assistance.
• Enhanced engagement in care by assembling appointment charts and completing patient reminder calls.

Position: Fulltime from 05/2022 to 10/2022

• Processed referral requests from patients, doctors and other health care professionals.
• Responded to patient inquiries to offer timely updates regarding referral status.
• Called insurance companies to get precertification and other benefits information on behalf of patients.
• Monitored referrals to foster timely completion and followed up with physicians to facilitate.
• Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
• Assisted with completion of referral forms and verified data accuracy and completion
• Scheduled appointments with specialists on behalf of clients.
• Developed and maintained strong working relationship with referral sources to streamline processing.

Position: Fulltime from 09/2019 to 05/2022

• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Performed routine evaluations of each patient's status, needs, and preferences.
• Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Comforted and counseled patients and families throughout care process.
• Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
• Administered medications and injections to patients.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Reviewed patient history to verify conditions and current medications.
• Evaluated patient histories, complaints, and current symptoms.
• Delivered emotional support to patients and families during challenging times.
• Provided patient education on health care issues and prescribed medications.
• Took samples to complete diagnostic and routine assessment tests.
• Coordinated patient transfers to other facilities.
• Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and durable medical equipment forms.

Position: PRN from 09/2011 to 01/2020

• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Performed routine evaluations of each patient's status, needs, and preferences.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Comforted and counseled patients and families throughout care process.
• Educated patients and caregivers on medical diagnoses and new pregnancies
• Administered medications and injections to patients.
• Monitored patient health conditions to report changes to assigned physician.
• Assessed patients' temperature, pulse, and blood pressure and recorded in patient chart.
• Evaluated patient histories, complaints, and current symptoms.
• Reviewed patient history to verify conditions and current medications.
• Responded to patient requests with appropriate clinical and personal assistance.
• Delivered emotional support to patients and families during challenging times.
• Provided patient education on health care issues and prescribed medications.
• Took samples to complete diagnostic and routine assessment tests.
• Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.

Position: Fulltime from 05/2015 to 09/2019

• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
• Obtained case history and gathered triage information to determine appropriate avenue for care.
• Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
• Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
• Monitored patient health conditions to report changes to assigned physician.

Position: Fulltime from 03/2014 to 05/2015

• Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
• Took samples to complete diagnostic and routine assessment tests.
• Provided patient education on health care issues and prescribed medications.
• Responded to patient requests with appropriate clinical and personal assistance.
• Evaluated patient histories, complaints, and current symptoms.
• Reviewed patient history to verify conditions and current medications.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Administered medications and injections to patients.
• Monitored patient health conditions to report changes to assigned physician.

Position: Fulltime from 06/2008 to 02/2014