Katria Tirado

Here at Acura I perform routine inspections, oil changes , tire orations, various fluid replacements, and some warranty repairs and recalls. My roll falls in the accelerated service , so I make sure that everything is completed in a time manner.

• Maintained certifications and completed training on systems and components.
• Provided detailed breakdowns of services performed, using multi-point inspections with video descriptions.
• Balanced and mounted new tires for customers.
• Changed oil, differential fluids, and filters in vehicles.
• Utilized diagnostic tools such as scan tools and multimeters to accurately diagnose electrical and mechanical malfunctions.
• Operated a variety of machinery and tools safely and efficiently.
• Performed pre-delivery inspections on newly manufactured vehicles.

• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Answered customer questions and provided store information.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Worked closely with front-end staff to assist customers.
• Performed other duties as assigned by management.
• Resolved customer complaints professionally in accordance with company policy.

• Stocked shelves, racks, and bins with new or transferred merchandise.
• Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
• Utilized GPS and maps for efficient route planning.
• Loaded and unloaded parts from delivery truck.
• Answered customer questions and provided store information.
• Scanned merchandise using point-of-sale system for accurate purchase totals.

• Removed finished products from conveyor belt and inspected for quality assurance purposes.
• Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
• Reported any malfunctions or damages of material handling equipment promptly.
• Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
• Supported other warehouse personnel in completing tasks efficiently.

• Greeted customers promptly and responded to questions.
• Processed credit card, cash, and check payments, ensuring all transactions were accurate.
• Helped customers find specific products, answered questions, and offered product advice.
• Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.

• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Answered phone calls to assist customers with questions and orders.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.