Katrianna Camacho
Wichita,KS
Summary
Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
7
7
years of professional experience
Work History
Hostess/Busser/Food Runner
The Old Spaghetti Factory
10.2024 - Current
- Greeted and seated guests promptly, ensuring a positive first impression
- Assisted in maintaining cleanliness and organization of the dining area, including clearing tables and resetting for new guests
- Provided exceptional customer service by addressing guest inquiries and concerns in a professional manner
- Managed guest flow efficiently during peak hours to minimize wait times
- Worked as part of a team to create a welcoming atmosphere for all patrons
Program Mentor/Customer Service Associate
Dial America
01.2023 - 12.2023
- Customer Service
- Problem Solving/Emotional Intelligence
- De-escalating high tension conflict
- Collaboration Leadership Skills
- Project management
- Product/Program Knowledge
- Active Listening
- Data Entry
- Tech Literacy
- Prioritization
Market Research Agent/Call Center Agent
Arrow Workforce Solutions
01.2022 - 12.2022
- Customer Service
- Data Entry
- Exceptional Attention To Detail
- Tech literacy
- Conflict Management
- Emotional Intelligence
Cashier/Food Runner/Busser
Chic-Fil-A
05.2018 - 10.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
No Degree - Liberal Arts, Linguistics
The University of Texas At El Paso (UTEP)
05-2022
Some College -
El Paso Community College - Valle Verde
08-2019
GED -
Riverside Highschool
El Paso, Texas01.2017
Skills
- Phone etiquette
- Cleaning and sanitation
- Customer service expertise
- Exceptional communication
- Service prioritization
- Dining area maintenance
- Reservation management
Overallexperience
6, 6, 8, 12, 4
Languages
Spanish
Elementary
Timeline
Hostess/Busser/Food Runner
The Old Spaghetti Factory
10.2024 - Current
Program Mentor/Customer Service Associate
Dial America
01.2023 - 12.2023
Market Research Agent/Call Center Agent
Arrow Workforce Solutions
01.2022 - 12.2022
Cashier/Food Runner/Busser
Chic-Fil-A
05.2018 - 10.2018
GED -
Riverside Highschool
No Degree - Liberal Arts, Linguistics
The University of Texas At El Paso (UTEP)
Some College -
El Paso Community College - Valle Verde
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