Katrice Kenny
Jackson,MS
Summary
Accomplished Sales Management by offering high performance and a superior sales strategy. Proven track record of identifying and creating business opportunities. Demonstrated expertise in team leadership. I'm goal-driven! Developed productive clients and customers relationship through positive communication engagement. Strong work ethic, adaptability, and exceptional skills. Work effectively unsupervised and quickly master skills. Also, I'm highly motivated with a desire to take on new challenges.
Overview
16
16
years of professional experience
Work History
Assistant Store Manager
Bath and Body Works, Limited Brands
Ridgeland, Mississippi
03.2023 - 06.2025
- Managed daily operations to ensure efficient resource allocation, and implement organizational systems to streamline workflow processes.
- Coordinated team schedules to optimize staffing and coverage across shifts.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
Supervisor/Associates
Bath and Body Works, Limited Brands
Jackson, MS
04.2009 - 06.2023
- Complied with company policies, objectives and communication goals.
- Utilized a document management system to organize company files, keeping up to date, and easily accessible data.
- Managed a team of employees, ensuring that high productivity and quality standards were met.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
Paralegal
Johnson, Anderson & Butler Law, PLLC
Jackson, Mississippi
03.2019 - 11.2022
- Drafted legal documents for case preparation and client communication.
- Organized case files and maintained accurate documentation for easy retrieval.
- Communicated with clients regarding case updates and scheduling appointments.
- Coordinated meetings between clients, attorneys, and court officials efficiently.
- Reviewed and organized legal documents, such as pleadings, motions, and briefs.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
Claims Processor
Imani Family Medical Clinic
Jackson, Mississippi
03.2019 - 08.2022
- Processed insurance claims for medical services efficiently and accurately.
- Reviewed patient files to verify coverage and eligibility details.
- Assisted patients in understanding their benefits and claim statuses.
Education
Callaway
Mississippi03-2004
Skills
- Team leadership and leadership
- Time management
- Strong organization skills
- Sales growth
- Customer service management
- File and document organization
- Training and Development
Timeline
Assistant Store Manager
Bath and Body Works, Limited Brands
03.2023 - 06.2025
Paralegal
Johnson, Anderson & Butler Law, PLLC
03.2019 - 11.2022
Claims Processor
Imani Family Medical Clinic
03.2019 - 08.2022
Supervisor/Associates
Bath and Body Works, Limited Brands
04.2009 - 06.2023
Callaway
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