Katrice Van Heusen
Haiku Market
Haiku,HI
35
years of professional experience
Work History
Cashier ~ Customer Service
1 Year 8 Months- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Counted money in drawers at the beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance.
- Developed and managed relationships with customers to increase customer loyalty.
Hana Tour Guide
1 Year 5 Months- Delivered engaging narratives to enhance visitor experiences on guided tours across Maui's scenic locations.
- Managed group dynamics to ensure safety, satisfaction, and adherence to schedules during tours.
- Collaborated with local businesses to provide unique insights and recommendations for tour participants.
Food Server
12 Years 4 Months- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Assisted in menu presentation, providing detailed descriptions of dishes and specials.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new servers on restaurant procedures and customer engagement techniques.
Human Resources Manager
14 Years 4 Months- Managed a team of 300 employees.
- Responsible for payroll, health benefits, training seminars/performance coaching and legal documentation
Education
No Degree - Applied Psychology
Skills
Work ethic and integrity
Customer service excellence
Reliability and punctuality
Cash handling
Timeline
Cashier ~ Customer Service
Haiku Market
11.2024 - 07.2026Read More
Hana Tour Guide
Maui Seasons
09.2020 - 02.2022Read More
Food Server
Milagros
01.2006 - 05.2018Read More
Human Resources Manager
Nordstrom
07.1991 - 11.2005Read More
Troy University
No Degree from Applied Psychology
Read More