Katricia Staddart
North Lauderdale,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Event Management Staff Member
Contemporary Services Corporation.
Orlando, FL
03.2017 - 12.2018
- Gave guests first-rate service and support and worked to resolve concerns to mutual satisfaction.
- Greeted incoming guests, accepted payments, reviewed tickets and directed to facility locations.
- Assisted guests with determining seat location, escorting guests to assigned seating.
Call Center- Donation Attendant
University of Central Florida, UCF
Orlando, FL
08.2017 - 09.2018
- Greeted and engaged in friendly conversation with every donor to create positive donor experiences.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Office Assistant Intern
Florida Atlantic University
Boca Raton, FL
11.2019 - 04.2020
- Assisted operations for organization, providing direct support to employees and customers.
- Supported various program activities, assisting with administrative tasks.
- Copied, sorted and filed records of office activities and business transactions.
Medicare Sales Representative
Ranstad Temp. Service
Coral Springs, FL
05.2023 - 07.2023
- Explained advantages, disadvantages and features of policies to promote sales of Medicare plans.
- Contacted policyholders to explain policies, analyze insurance options and suggest changes and additions to policies.
- Implemented and designed effective marketing strategies to adjust and sell insurance contracts.
Education
Associate of Arts - Chemistry
University of Central Florida
Orlando, FL12.2017
Skills
- Guest Relations Expertise
- Security Checks
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
Accomplishments
- Promoted from Event staff to Event Staff(Security), in less than 12-months.
Certification
- Licensed Security - 2018
Timeline
Medicare Sales Representative
Ranstad Temp. Service
05.2023 - 07.2023
Office Assistant Intern
Florida Atlantic University
11.2019 - 04.2020
Call Center- Donation Attendant
University of Central Florida, UCF
08.2017 - 09.2018
Event Management Staff Member
Contemporary Services Corporation.
03.2017 - 12.2018
Associate of Arts - Chemistry
University of Central Florida
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