Katrina Ali
Harrisburg,PA
Summary
Highly self motivated and goal oriented professional committed to pursuing a long-term career. I offer a 16+ Years in customer service combine with Medical Assistant, Caregiving and Mail sorting proven ability to work with difficult situations and provide a high level of service to clients. Professionalism, retains customers and maintains a strong reputation for customer satisfaction.
Overview
15
15
years of professional experience
Work History
Carepro
Home Instead
Lemoyne, PA
11.2023 - Current
- Personal care: Assist clients with daily living activities such as bathing, dressing, grooming, and toileting.
- Medication management: Administer prescribed medications and monitor for side effects, ensuring compliance with care plans.
- Meal preparation: Prepare and serve nutritious meals based on dietary restrictions or preferences.
- Mobility assistance: Help clients move safely within their homes or between locations, including transferring from beds, wheelchairs, or vehicles.
- Household tasks: Perform light housekeeping duties, such as laundry, cleaning, and organizing.
- Companionship: Provide emotional support and engage clients in meaningful activities, such as conversation, hobbies, or light exercise.
- Monitoring: Observe and report changes in clients’ physical or mental health to family members or supervisors promptly.
- Documentation: Maintain accurate records of care provided and daily activities as per organizational standards.
Caregiver
Senior Helpers
Camp Hill, PA
10.2019 - 11.2023
- Provided personalized in-home care supporting daily living activities, mobility, and client safety.
- Assisted with medication reminders, meal preparation, and light housekeeping to maintain comfortable home environments.
- Monitored client conditions and reported health, behavior, or mobility changes to family and care teams.
- Developed trusting relationships with seniors by delivering compassionate companionship and consistent emotional support.
- Supported dementia and Alzheimer's care routines, reinforcing familiar schedules and reducing client confusion.
- Documented care activities accurately, ensuring continuity across shifts and clear communication with supervisors.
- Adapted care approaches to changing client needs, maintaining dignity, comfort, and independence.
- Mentored newer caregivers on safe transfer techniques, personal care standards, and client communication.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Personal Trainer
Self Employed
Harrisburg, Pa
08.2015 - 12.2020
- Assessed client fitness levels, goals, and movement patterns to design individualized training programs.
- Instructed proper exercise techniques to improve form, safety, and workout effectiveness.
- Monitored client progress and adjusted plans based on performance, recovery, and feedback.
- Educated clients on nutrition, recovery habits, and sustainable lifestyle changes.
- Developed strength, endurance, and mobility routines tailored to varying fitness abilities.
- Advised clients on injury prevention strategies and corrective exercise modifications.
- Built long-term client relationships through accountability, communication, and personalized coaching.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
Certified Nurse Assistance
Golden Living Center
770 Poplar Church Road Camp Hill, PA 17011
08.2012 - 06.2013
• Assist patient with self-care tasks such as feeding, bathing, grooming and helping with toileting.
• Take basic measurements of health, such as temperature, pulse, respiration, and blood pressure.
• Help with patient ambulation, which is the medical term for walking/ movement, and helps patient get out of bed.
• Document each interaction with the patient so that the health care team is aware of the patient's situation.
• Take basic measurements of health, such as temperature, pulse, respiration, and blood pressure.
• Help with patient ambulation, which is the medical term for walking/ movement, and helps patient get out of bed.
• Document each interaction with the patient so that the health care team is aware of the patient's situation.
Administrative Assistance
Amazon
500 McCarthy Drive Lewisberry, PA 17339
08.2011 - 01.2012
• Prepare and mail all US/UPS/Fed Ex packages.
• Sort and distribute incoming mail.
• Oversee all aspect of publication orders including inventory and maintenance of inventory.
• Inventory and track off site storage.
• Sort and distribute incoming mail.
• Oversee all aspect of publication orders including inventory and maintenance of inventory.
• Inventory and track off site storage.
Certified Nurse Assistance
Colonial Park Care Center
800 King Russ Road, Harrisburg PA 17109
05.2011 - 11.2011
• Advocates for the patient, and provides comfort, privacy and respect.
• Observe patients and notify doctors and nurse of any change in patients conditions.
• Assist patient with self-care tasks such as feeding, bathing, grooming and helping with toileting.
• Create and maintain a safe, clean, and accepting environment for all patients and their families.
• Observe patients and notify doctors and nurse of any change in patients conditions.
• Assist patient with self-care tasks such as feeding, bathing, grooming and helping with toileting.
• Create and maintain a safe, clean, and accepting environment for all patients and their families.
Education
No Degree - Medical Assistance
Kaplan University
5650 Derry Street Harrisburg, PA 17111Personal Trainer
Harrisburg Area Community College
Harrisburg, PA08.2015
Skills
Fast learner
Highly dependable
Excellent attention to detail
Communcation Skills Team work
Leadership
Problem solving
Professional
Highly dependable
Excellent attention to detail
Communcation Skills Team work
Leadership
Problem solving
Professional
Timeline
Carepro
Home Instead
11.2023 - Current
Caregiver
Senior Helpers
10.2019 - 11.2023
Personal Trainer
Self Employed
08.2015 - 12.2020
Certified Nurse Assistance
Golden Living Center
08.2012 - 06.2013
Administrative Assistance
Amazon
08.2011 - 01.2012
Certified Nurse Assistance
Colonial Park Care Center
05.2011 - 11.2011
No Degree - Medical Assistance
Kaplan University
Personal Trainer
Harrisburg Area Community College