Katrina Baggott
Medina,TN
Summary
Organized and dedicated office professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Sales & Marketing Consultant /Accounts Receivable Representative
Interactive Design / ADN-FindAircraft.com
02.2008 - Current
- Created and delivered innovative, strategic marketing programs for clients with focus on events, digital marketing and social media.
- Utilized techniques such as cold calling, networking and prospecting to develop new leads.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maximized customer retention by resolving issues quickly.
- Maintained organized, presentable merchandise to drive continuous sales.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Utilized Google Docs, QuickBooks and Stripe software to manage invoices and payments.
Education
High School Diploma -
Fayette Academy
Somerville, TN05.1997
Skills
- Sales and Marketing
- Account Balancing
- Calendar / Schedule Management
- Time Management
- Microsoft Office / Google Docs / Google Spreadsheets
- 65 WPM Typing Speed
- 10-Key Proficiency
- Business Correspondence
- Administering Social Media Accounts
- Effective Listening and Communication
- Leadership
Timeline
Sales & Marketing Consultant /Accounts Receivable Representative
Interactive Design / ADN-FindAircraft.com
02.2008 - Current
High School Diploma -
Fayette Academy